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I can not access my yahoo account after entering both my correct pass word and correct yahoo email account

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Welcome to FixYa Dear User

  • Check your password Properly Entered
  • Check -there is CAPS LOCK button ON[Turn off it]
  • Restart your Browser
  • Reboot your Computer
  • Check in another Computer
Note: Do not Try to Sign Continuously if there is any Error in Log in...Only try after Half or Few Hours..Let me know if you need further assistance. Thanks for Connecting FixYa..

Posted on Aug 30, 2010

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How to recover my yahoo password


1.Use the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security, we'll only display some of the options below. The Yahoo system determines which options to display based on factors like where you're signing in from and recovery info on your account. Mobile phone number and alternate email address.
  • Go to the Sign-in Helper.
  • Enter your phone number or email address.
  • Click Continue.
  • If prompted, enter the CAPTCHA code.
  • If you can receive text messages to the number listed, click Yes, text me an Account Key. If you have access to the email address listed, click Yes, send me an Account Key.
  • Depending on the option you've selected, Yahoo will send an Account Key to your phone or email.
  • Enter the Account Key that Yahoo sent in the field provided, then click Verify.
  • Select an account to reset from the list connected to your mobile number or email address.
2.If you have forgotten your Yahoo password and wish to use your security questions, head over to Yahoo's Contact page and select Password and sign in.

Under sub-topic two, select Forgot Password, under Recommended Option, enter your email address and click on Submit.

Click Next. If prompted, enter the CAPTCHA code.

Select Use my secret questions, followed by Next. Then enter the answers to your security questions.

If entered correctly, Yahoo will prompt you to enter a new password. Enter your new password and click on Next to finish your password recovery.

Feb 17, 2017 | Yahoo Computers & Internet

Tip

How do i reset Yahoo Password (Forgot Yahoo Password)


This article explains various solutions for recovering access to your Yahoo mail account.
Please note accounts that have had absolutely no activity in the past 12 months are at risk of being deleted.
Abandoned and obsolete accountsare often quickly deleted from the server, making account recovery impossible.

Forgot Yahoo ID

If you have forgotten your Yahoo ID, head over to Yahoo'sAccount Recovery Wizardpage.
Follow the step-by-step instructions to recover your account information.

Reset a Forgotten Password

Use theSign-in Helperto reset your Yahoo password and regain access to your account. For account security,
Yahoo only displays some of the options below. The system determines which options to display
based on factors like where you're signing in from and recovery info on your account.

Change, recover, or reset your Yahoo password (Partner Accounts)

Your Yahoo password gives you access to every Yahoo service you use.
You'll need to know your current password in order to change it to something else. If not, you can reset it to start fresh.
Partner account- If you have an email account with Yahoo through one of with partners (Verizon, AT&T, Frontier,
Rogers, BT, Sky, Spark, or MTS)
follow these instructions to change or reset your password.
Change your password
Go to the Yahoo Account Info page.
(Mobile web browser only) tap the Menu icon Image of the mobile web version of the menu icon..
Click Account Security.
Click Change password.
Enter and confirm your new password.
Click Continue.
- A confirmation appears.
Click Continue to finish.

Reset a forgotten password

Use the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security,
we'll only display some of the options below. The Yahoo system determines which options to display based on factors
like where you're signing in from and recovery info on your account.Mobile phone number and alternate email address.
  • Go to the Sign-in Helper.
  • Enter your phone number or email address.
  • Click Continue.
  • If prompted, enter the CAPTCHA code.
  • If you can receive text messages to the number listed, click Yes, text me an Account Key.
If you have access to the email address listed, click Yes, send me an Account Key.
  • Depending on the option you've selected, Yahoo will send an Account Key to your phone or email.
  • Enter the Account Key that Yahoo sent in the field provided, then click Verify.
  • Select an account to reset from the list connected to your mobile number or email address.
-If you see an account that's not yours? You can remove it by clicking remove it here.
  • Click Continue.

Forgot Yahoo Password Use Your Secret Questions

Note: If you don't have secret questions on file, that reset option won't be available in Sign-in Helper.
Also, remember thatthe system will determine which if the secret questions will be made available to you.
If you have forgotten your Yahoo password and wish to use your security questions, head over to Yahoo'sContact pageand selectPassword and sign in.
Under sub-topic two, selectForgot Password, underRecommended Option, enter your email address and click onSubmit.
ClickNext. If prompted, enter the CAPTCHA code.
SelectUse my secret questions, followed byNext. Then enter the answers to your security questions.
If entered correctly, Yahoo will prompt you to enter a new password. Enter your new password and click onNextto finish your password recovery.

Forgot Secret Question

If you have a mobile number, listed on your account, that option will show it.
  • Click No, I can't receive text.
You'll see your alternate email address.
  • If you have access to that email, click Yes, email me.
A "Recover access to your Yahoo account" email will be sent to your alternate email address.*
  • Enter the verification code Yahoo sent you, then click Submit.
  • Click Continue or you can click Create new password and update it on the spot.
Important Note: If you can't answer the secret question andyou do not have access to your alternate e-mail address or phone number,
there is nothing else you can do as Yahoo is not able to tell that you are the legitimate owner.

Invalid ID or Password Message

If your attempts to log in are being met with anInvalid IDorInvalid Passworderror message,
this signals that you've entered a password and Yahoo ID combination that doesn't match what's on record.
If you're sure that you're entering the correct sign-in information, there are a few scenarios as to why this is happening.
If your password contains numbers or letters, make sure that yourcaps lockornumber lockkeys are activated as needed.
Case-sensitive passwords are often entered incorrectly due to key stroke sensitivity.
Take a look at your browser'sauto-fill settings. If your browser usually enters your password for you automatically
and you've changed your password recently, you'll need to enter your new password manually to override your browser settings.
If you're sure that you're entering the correct information, this could be a sign that someone else accessed your account and changed your password.
Change your password immediately using the Password Helper tool. Once you regain access to your account,
review the steps to secure a hacked account to undo any changes made without your knowledge.

Alternate E-mail or Phone Number Changed

Head over tosign in helper.Use the sign in helper and attempt to recover your account,
if you still can't access your account, read: Your Account Recovery Information is incorrect below.

Your Account Recovery Information is incorrect

E-mail providers take your account's privacy and security very seriously,
and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account,it's up to you to provide the most up-to-date and valid recovery info.
Your best option to avoid losing access is to update your recovery info
if you get a new phone number or change your alternate email address.
If the Password Helper says my password can't be reset online -
If you've tried using the Password Helper and weren't able to get access to your account,
other recovery options may not be available. We know it can be frustrating to see the fail page,
but in these rare cases, we recommend creating a new Yahoo account.

Find your Yahoo ID and restore access to your Yahoo account

From Your Desktop Computer

  • Go to the Account Recovery Wizard.
  • Enter one of the account recovery items listed in the Account Recovery Wizard.
  • Click Continue.
  • Follow the instructions given in the Account Recovery Wizard.

From Your Mobile Device

  • On the Yahoo sign in page, tap Trouble signing in?.
  • Enter one of the account recovery items listed in the Account Recovery Wizard.
  • Click Continue.
  • Follow the instructions given in the Account Recovery Wizard.

Signing in From a Different Device

If you've recently changed your phone or your mobile SIM card, you may see a verification message upon
your first log-in readingFirst time signing in from here?
When you see this message, you'll need to choose whether you want to verify using your phone or alternate email address.
Depending on what you have listed, you can choose to get the code through text message, a phone call, or an email.
Click on the method you'd like to use and then check your email or mobile phone for the verification code.
Enter the code in the field provided and clickSubmit.
For further information, click on thislink.

Yahoo Mail Account Locked

To protect your account, a temporary lock is triggered anytime there have been too many unsuccessful attempts to sign in.
The lock will be lifted automatically after 12 hours, but you can always regain access to your account immediately using thePassword Helpertool.

Problems Using Yahoo's Account Key

Yahoo Account Key is used to "make your life easier". Its goal is to avoid the use of password which is replace by an authentication made with the mobile app.
But, if you can't use your mobile app (network issue, lost phone,...), you can follow these steps:https://help.yahoo.com/kb/SLN25921.html

Problems Using Yahoo's Password Helper

Yahoo takes your account's privacy and security very seriously. As a security measure, Yahoo will only let your reclaim an account
if you can definitively prove you're the rightful owner.
Since Yahoo does not collect much information up-front when you register, there are limited options for verifying that you own an account.
Your best option to avoid losing access to your account is to make sure that your account recovery information always stays up-to-date.
When the Password Helper says that your password can't be reset online - If you've tried using the Sign-in Helper and weren't able to get access to your account,
other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases,
we recommend creating a new Yahoo account.

Yahoo Account Has Been Hacked

If your Yahoo account has been hacked, clickherefollow the prompts.

Yahoo Customer Care Personal Contact

To date, Yahoo has not given any way to have any personal contact with customer care.
You must therefore try to recover your account through the means provided on Yahoo site.

https://yahoopasswordesupport.freshdesk.com/support/solutions/articles/30000001718-how-do-i-reset-yahoo-password-forgot-yahoo-password-
forgot yahoo password Google Search

on Dec 12, 2017 | Computers & Internet

1 Answer

I have no access to yahoo and yahoo mail. I haven't for days


Google, https://au.mail.yahoo.com Click login email , enter user name and pass word. You wont get help from free sites , if it is lost just make a new account.

Dec 03, 2016 | Yahoo Computers & Internet

1 Answer

Not assept my pass word


When you sign up for a free Yahoo! account, you gain access to the extensive features of the Yahoo! community and receive a free email account.

As with any account, it is a wise idea to change your Yahoo! password a few times a year in order to ensure its security.

Knowing where to go in Yahoo! to change your password will allow you to do it quickly.

Sign into your Yahoo! email account.

Click on your Yahoo! name at the top of the webpage to access drop-down options.
Select the "Profile" option.

Your account page will open.
Place your cursor over "Account Info" in the toolbar.
Options will again drop down.

Click "Change Password."

Type in your current Yahoo! email password in the first text box.
Enter your new Yahoo! password in the lower two text boxes.

Click "Save."

Your Yahoo! password is now changed.

Nov 20, 2013 | Yahoo Mail

2 Answers

I forget my yahoo pasword


1.) Go to yahoomail.com 2.) Click "I can't access my account on the button" below the Sign-in button and beside the Help link. 3.) Answer "What is the problem you are experiencing?" Choosing any of the three problems except you forgot your yahoo ID would result to same password recovery process.Click "Next" 4.) Enter your yahoo ID and and the verification code/anti-spamming code. Click "Next" 5.) Verify your identity by either providing your alternate email or answering security question. Click "Next" 6.) Provide a new pass word for your email.
If you don't have an alternate email address and you failed to answer your security question, better contact Yahoo. They would probably ask you some other information that would allow you recover your ID when you answer correctly their questions.
Still failed? It would be better to create a new email address.

Jun 21, 2011 | Yahoo Mail

1 Answer

Pls heip me to operat my account .my accont arceekaur@yahoo.com or it could be arcee_kaur@yahoo.com . i have forgoten my password also. in my account i have photo of my and myhubi my ferinds name is...


hi Arcee.
How do i reset Yahoo Password (Forgot Yahoo Password) Account Recovery Wizardpage. Follow the step-by-step instructions to recover your account information.
Reset a Forgotten Password Use theSign-in Helperto reset your Yahoo password and regain access to your account. For account security,
Yahoo only displays some of the options below. The system determines which options to display
based on factors like where you're signing in from and recovery info on your account.

Change, recover, or reset your Yahoo password (Partner Accounts)

Your Yahoo password gives you access to every Yahoo service you use.
You'll need to know your current password in order to change it to something else. If not, you can reset it to start fresh.
Partner account- If you have an email account with Yahoo through one of with partners (Verizon, AT&T, Frontier,
Rogers, BT, Sky, Spark, or MTS)
follow these instructions to change or reset your password.
Change your password
Go to the Yahoo Account Info page.
(Mobile web browser only) tap the Menu icon Image of the mobile web version of the menu icon..
Click Account Security.
Click Change password.
Enter and confirm your new password.
Click Continue.
- A confirmation appears.
Click Continue to finish.
Reset a forgotten password Use the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security,
we'll only display some of the options below. The Yahoo system determines which options to display based on factors
like where you're signing in from and recovery info on your account.Mobile phone number and alternate email address.
  • Go to the Sign-in Helper.
  • Enter your phone number or email address.
  • Click Continue.
  • If prompted, enter the CAPTCHA code.
  • If you can receive text messages to the number listed, click Yes, text me an Account Key.
If you have access to the email address listed, click Yes, send me an Account Key.
  • Depending on the option you've selected, Yahoo will send an Account Key to your phone or email.
  • Enter the Account Key that Yahoo sent in the field provided, then click Verify.
  • Select an account to reset from the list connected to your mobile number or email address.
-If you see an account that's not yours? You can remove it by clicking remove it here.
  • Click Continue.
Forgot Yahoo Password Use Your Secret Questions Note: If you don't have secret questions on file, that reset option won't be available in Sign-in Helper.
Also, remember thatthe system will determine which if the secret questions will be made available to you.
If you have forgotten your Yahoo password and wish to use your security questions, head over to Yahoo'sContact pageand selectPassword and sign in.
Under sub-topic two, selectForgot Password, underRecommended Option, enter your email address and click onSubmit.
ClickNext. If prompted, enter the CAPTCHA code.
SelectUse my secret questions, followed byNext. Then enter the answers to your security questions.
If entered correctly, Yahoo will prompt you to enter a new password. Enter your new password and click onNextto finish your password recovery.
Forgot Secret Question If you have a mobile number, listed on your account, that option will show it.
  • Click No, I can't receive text.
You'll see your alternate email address.
  • If you have access to that email, click Yes, email me.
A "Recover access to your Yahoo account" email will be sent to your alternate email address.*
  • Enter the verification code Yahoo sent you, then click Submit.
  • Click Continue or you can click Create new password and update it on the spot.
Important Note: If you can't answer the secret question andyou do not have access to your alternate e-mail address or phone number,
there is nothing else you can do as Yahoo is not able to tell that you are the legitimate owner.
Invalid ID or Password Message If your attempts to log in are being met with anInvalid IDorInvalid Passworderror message,
this signals that you've entered a password and Yahoo ID combination that doesn't match what's on record.
If you're sure that you're entering the correct sign-in information, there are a few scenarios as to why this is happening.
If your password contains numbers or letters, make sure that yourcaps lockornumber lockkeys are activated as needed.
Case-sensitive passwords are often entered incorrectly due to key stroke sensitivity.
Take a look at your browser'sauto-fill settings. If your browser usually enters your password for you automatically
and you've changed your password recently, you'll need to enter your new password manually to override your browser settings.
If you're sure that you're entering the correct information, this could be a sign that someone else accessed your account and changed your password.
Change your password immediately using the Password Helper tool. Once you regain access to your account,
review the steps to secure a hacked account to undo any changes made without your knowledge.
Alternate E-mail or Phone Number Changed Head over tosign in helper.Use the sign in helper and attempt to recover your account,
if you still can't access your account, read: Your Account Recovery Information is incorrect below.
Your Account Recovery Information is incorrect E-mail providers take your account's privacy and security very seriously,
and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account,it's up to you to provide the most up-to-date and valid recovery info.
Your best option to avoid losing access is to update your recovery info
if you get a new phone number or change your alternate email address.
If the Password Helper says my password can't be reset online -
If you've tried using the Password Helper and weren't able to get access to your account,
other recovery options may not be available. We know it can be frustrating to see the fail page,
but in these rare cases, we recommend creating a new Yahoo account.
Find your Yahoo ID and restore access to your Yahoo account

From Your Desktop Computer

  • Go to the Account Recovery Wizard.
  • Enter one of the account recovery items listed in the Account Recovery Wizard.
  • Click Continue.
  • Follow the instructions given in the Account Recovery Wizard.

From Your Mobile Device

  • On the Yahoo sign in page, tap Trouble signing in?.
  • Enter one of the account recovery items listed in the Account Recovery Wizard.
  • Click Continue.
  • Follow the instructions given in the Account Recovery Wizard.
Signing in From a Different Device If you've recently changed your phone or your mobile SIM card, you may see a verification message upon
your first log-in readingFirst time signing in from here?
When you see this message, you'll need to choose whether you want to verify using your phone or alternate email address.
Depending on what you have listed, you can choose to get the code through text message, a phone call, or an email.
Click on the method you'd like to use and then check your email or mobile phone for the verification code.
Enter the code in the field provided and clickSubmit.
For further information, click on thislink.
Yahoo Mail Account Locked To protect your account, a temporary lock is triggered anytime there have been too many unsuccessful attempts to sign in.
The lock will be lifted automatically after 12 hours, but you can always regain access to your account immediately using thePassword Helpertool.
Problems Using Yahoo's Account Key Yahoo Account Key is used to "make your life easier". Its goal is to avoid the use of password which is replace by an authentication made with the mobile app.
But, if you can't use your mobile app (network issue, lost phone,...), you can follow these steps:https://help.yahoo.com/kb/SLN25921.html
Problems Using Yahoo's Password Helper Yahoo takes your account's privacy and security very seriously. As a security measure, Yahoo will only let your reclaim an account
if you can definitively prove you're the rightful owner.
Since Yahoo does not collect much information up-front when you register, there are limited options for verifying that you own an account.
Your best option to avoid losing access to your account is to make sure that your account recovery information always stays up-to-date.
When the Password Helper says that your password can't be reset online - If you've tried using the Sign-in Helper and weren't able to get access to your account,
other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases,
we recommend creating a new Yahoo account.
Yahoo Account Has Been Hacked If your Yahoo account has been hacked, clickherefollow the prompts.
Yahoo Customer Care Personal Contact To date, Yahoo has not given any way to have any personal contact with customer care.
You must therefore try to recover your account through the means provided on Yahoo site.

Dec 12, 2017 | Health & Beauty

1 Answer

I forgot my password and secret questions in my yahoo mail


Access Your Email with Alternate Email

Navigate to the Yahoo! Mail website and click the "I can't access my account" link.

Click the button next to "My account may have been compromised."

Enter your Yahoo! ID and security code into the corresponding fields. Click "Next."

Enter the alternate email entered when you created your Yahoo! Mail account. Yahoo! gives you a hint as to what your alternate email looks like (xxxxxxa@cxxxx.net). Click "Next" and Yahoo! will email you a link to reset your password.
Access Your Email Without an Alternate Email

Navigate to the Yahoo! Mail website and click the "I can't access my account" link.

Click the button next to "My account may have been compromised."

Enter your Yahoo ID and the security code into the corresponding fields. Click "Next."

Click the button next to "I can't access any of the above" and click "Next."

Verify your birthday, country of residence and postal code. Remember that you may have moved since you created your account, so update this accordingly. Click "Next."

Answer the password-hint question and reset your password.



If this answer helpful please vote me.

Good luck.


Thanks for using FixYa

Jan 21, 2011 | Computers & Internet

1 Answer

Yahoo log in


There is a problem with yahoo. I called them in the US from Australia - well so they told me it will be fixed in a day.

Jul 14, 2010 | Yahoo Mail

1 Answer

Yahoo wont take my pass word


To recover your password, you will need to follow this step below:

Step 1: Click on 'I cannot access my account' on the Yahoo Mail page and follow the steps to recover your password by filling in the information you entered to signup for your Yahoo account to recover your password.

Regards

Jan 08, 2009 | Computers & Internet

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