Question about Brother IntelliFax-2820 Laser Fax

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Brother fax machine Fax-2820 MFC-7225N

I have a fax machine that i can recieve faxes on but not send as it keeps saying paper jam but there is no paper jam

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Hi. Open the document control panel and look in with a flashlight and see if the jam switch is stuck. also look for a small piece of paper that might be stuck in there. The jam is in where you put documents in to fax out. Lawrence

Posted on May 09, 2008

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My fax keeps saying check paper, why? I cant recieve faxes but can send them, please help.


you will need a technician to inspect the paper feed mechanism. feed rollers worn, bad sensor or paper scrap in unit. difficult for customer to get into unit.

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IF YOU ARE HANDY, WHEN YOU OPEN THE FRONT COVER YOU WILL SEE THE FUSER SECTION IT SAYS VERY HOT ON THE COVER IT COMES OUT WITH 2 SCREWS THERE MAY BE PAPER IN SIDE HOLDING DOWN A SENSOR. GOOD LUCK BROTHER SR TECH

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here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

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Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

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There should not be a problem with TX on LGL paper. If you want to configure the machine to recieve LGL on a regular basis: Press "MENU" 1-3. Then use the up/down arrows to select LGL. "MENU", "EXIT". That should do it. Good luck!

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