Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Canon MP390 Printer won't copy, print, ect. LCD light blinks with message 'Check Printer". No paper jam that I can see. Also carriage does not stop for new ink cartridge change (have to grab it). WSould new peint head fix this dilemma???????????

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  • virginia0428 May 22, 2008

    I have the same problem. Printer cartridge moves out, stops at a certain point, heads back to its home position, and reports a paper jam.

    Printer was working fine, then one day the printer started printing even though a sheet of paper hadn't fed. Immediately afterward, the printer gave the Paper Jam alarm, even though I could not see any paper jammed in there. If there IS a minute piece of paper stuck between the rollers, I cannot reach it!

    I figured that the roller(s)? were dirty, but I cannot get the printer to even do a roller cleaning, as it is stuck on the paper jam problem.

    So I've tried to wipe up any leftover ink with a dry wash cloth; still no luck! I've even tried to wipe up the gray roller with damp Q-tips in the brief time that the roller (and subsequently the cartridge) moves before the paper jam alert happens.

    One solution reported here was to clean the encoder strip. Is that the sort of see-through gray plastic film thing, or the rubber band looking thing?

    Also, any suggestions on how to look under the little white rollers for minute pieces of paper?

    Thanks!
    Virginia
    Frisco, TX




  • Anonymous May 27, 2008

    Message "Check Printer" and the Alarm Light are blinking all the time. No paper jam.. What should I do???

  • Anonymous Mar 25, 2014

    explanation how to loosen cartridge carriage

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  • 1,113 Answers

Not a head problemm, more like the carriage cant slide or cant read its position on the rail.
/clean the thin plastic strip(encoder strip) that runs threw the carriage and the length of the rail

Posted on May 08, 2008

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    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

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    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

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    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
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