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Hello ,we purchased a camper trailer from a mark lawrence friday aug. 27/10 the ebay vehicle purchase protection and refund program case ID # RS6353A025CA was given to us. please tell us the status of this purchase thanks Allen Braid

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Google the number,this guy frauded you and me ,And another,he's on a roll

Posted on Oct 18, 2010

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I purchase two new blue carnival tumblers and paid for them. Suddenly they disappeared from my purchase history and I can't find them anywhere on eBay.


Hello Betty Woodaman,

You have (at least) two (2) very powerful
remedies available to get a FULL REFUND.

Transactions that "Suddenly disappeared"
with your money are not a SUPPORTED
transaction...

You need only look up your EMAIL transaction
confirmations... (on the date of sale)...

Click on the e-mail item and got to your
transaction HISTORY...

If no such entry can be traced ... you can
call (telephone) or CONTACT a resolution agent...
Have your item number ready...

eBay
Resolution Center

PayPal transactions are also completely protected
Send Money Pay Online or Set Up Merchant Account PayPal

Carnac the Magnificent

May 27, 2017 | The Computers & Internet

1 Answer

A full refund means the item purchased price or item purchased price with the shipping fees ??


Did you keep copies of these so called promises ?
Was this in the postage or description details
IE: refund only on price of item
Postage is usually at buyers expense
How did you pay paypal or direct debit if paypal you might open a claim
If you have kept any copies of these it will be beneficial

Good luck

Dec 19, 2012 | Computers & Internet

1 Answer

Do I have to pay to find out how to get a refund on the sc491 that has terrible sound...I purchased it one line and it has no "return information"


If you purchased the SC-491 on line and paid via your credit card or used PayPal, the distance selling rules mean that any item may be returned if the purchaser is not happy with it. If you paid by credit card, (Barclaycard) and it cost over £100 then you have added protection from Barclaycard. If you used PayPal you also have protection.
Contact the supplier firstly. If you have no result go to the Card company/PayPal for a refund.
If you purchased it through Ebay then contact Ebay and they will sort it outfor you.

Feb 13, 2011 | Supersonic SC-491 7 in. LCD SDTV

1 Answer

Goodmorning .I got Jersey and its way to big what do or can i do Thanks


Hi there!
First, you can contact the seller and ask the seller if they can exchange it for a smaller size or a refund. If it's not as described in the listing, then you can file for the item not as described case that way, the seller will be notified about it. If the seller will not work things out with you, then you can escalate the case into a claim then eBay will give you the steps on how to return the address to the seller (although most of the time buyer will shoulder the return shipping as stated in their eBay buyer protection program, duh!) Just send back the item if you will see the return address of the seller in the case and don't click the close this case link if you haven't received the refund yet.
In returning the item, make sure that you will purchase tracking because it will be the one that eBay will use to issue the refund. Once it shows "delivered" then eBay will get the payment from the seller's recoupment payment method on file, if eBay can't get anything from it then eBay will shoulder the amount and will issue you refund.
Hope this helps! Please check my tips and tricks on how to file the cases. Thanks!

Dec 11, 2010 | eBay Auctions

2 Answers

Is This a Legit Ebay VPP Case number??


you need to purchase the item on eBay using your eBay account. the item should register in your eBay account as a Won item. there should be an item number which is a 12 digit number. DO NOT purchase the item on craigslist or any other website. eBay do not have collection agents and do not have warehouses. if the seller will mention one, then it is a scam. the item/vehicle will only be covered by the VPP or vehicle protection program if the item was bought using your eBay account, eBay do not send invoices to buyers outside eBay messages, everything should be in the eBay inbox. if there is no item in your eBay account, please DO NOT pay the item. It is a scam.

hope this helps.

Mar 13, 2010 | eBay Auctions

3 Answers

I received this email about payment for a car I'm interested in. Is it legitimate? Dear Casey Truitt, This eBay Vehicle Protection Program ( VPP ) Invoice was sent to you at the request of our eBay...


Do not continue the transaction and do not pay for this item. VPP only works if you purchase an item on eBay motors site. ask the seller for the eBay 12 digit item number so that you can check if this item is a legite listed item on eBay. Do not pay if you do not bid or won the item on eBay site. This is a spoof email. Please forward the messages you got from this seller to spoof@ebay.com so that eBay can investigate this for you

Dec 12, 2009 | eBay Auctions

1 Answer

I want to buy a motorcycle from a person who listed it at buy and sell but she want the transaction to go through ebay vehicle protection plan is this legit?


if the item is not purchased directly from ebay then it is not a legit transaction.. to be able to be eligible for the VPP or the vehicle protection program, it is necessary to purchase the item on ebay. if the item is listed outside ebay and the seller is telling you that it is an ebay item with vehicle protection and the money will go to an ebay agent then dont continue the transaction since it is clearly a SCAM. do not share any information to this seller and report it to ebay by forwaring all emails to spoof@ebay.com

do not continue the transaction if the item is not listed on ebay, you need to ask the seller for the 12 digit ebay number so that you can purchase the item on ebay and not on another website or not directly from the seller.


hope this helps... please rate! thanks!

by the way, if the seller tells you that the item is in an ebay warehouse, there is no such thing as ebay warehouse... thanks!



Sep 28, 2009 | eBay Auctions

2 Answers

I want this car on craigslist and the seller wants to go thruogh ebay my banker says NO!!!!!!!!!!!!!!!!!!!!They lost 7,000 doing this so how do i know its not a seem?


They might just wna tot use the paypal feature to make payment. All you want to make sure is that you a documation of the transaction so that you can get the car.

Sep 24, 2009 | eBay Auctions

1 Answer

Dont know how it works


The only manner that is secure and protects you the buyers is to purchase the car through the eBay motors auction listing. You will have the option of paying via Paypal, Check, Money Order, etc.

The eBay Motors Vehicle Purchase Protection (VPP) program provides protection of up to $50,000 against certain losses associated with some types of fraud. You are automatically enrolled in the program at no charge when you complete the purchase of an eligible vehicle on the eBay Motors site (motors.ebay.com).

Participation in the VPP program is subject to the following eligibility requirements:

You have successfully completed the purchase of a vehicle* priced at more than $100 from one of the following categories on the eBay Site:
    • Car and Truck
    • Motorcycle
    • Go Kart, Scooter, and Moped
    • ATV
    • Personal Water Craft
    • Snowmobile
    • Boat
    • Bus
    • Commercial Truck
    • RV or Camper
    • Race Car (not street legal)
    • Trailer (non-RV)
    • Dune Buggy / Sand Rail

    Note:
    * You will be deemed to have successfully completed the purchase if you receive confirmation in your "My eBay" that you have successfully won, or purchased, an item through an auction, Buy It Now, or Best Offer.

    Your eBay account, and the account of the seller, had an eBay Site feedback rating of zero or above as of the listing's end date and your account is in good standing (i.e. not suspended) at the time the reimbursement request is filed.
  1. You have not filed a VPP reimbursement request in the last 6 months.

    You, the seller, the vehicle, and the financial institutions on which payment was drawn, and to which payment was made, must have been located in one of the fifty United States or Canada on the listing's end date.
  2. You obtain the VPP Administrator's prior written consent before altering, repairing, selling, or releasing possession of, the vehicle before a determination is made on your Reimbursement Request.

    You are able to provide the VPP Administrator with documentation to substantiate all purchase payments, and/or estimates for repair, related to your reimbursement request within 14 days of filing your reimbursement request.
  3. You comply with the filing deadline and requests from the VPP Administrator (regardless of any shipping delays you experience).

Sep 19, 2008 | eBay Auctions

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