Question about Kenmore HE2 Plus Front Load Washer

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Softener dispenser is full of water and will not empty

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Hi,
Here is a tip about the fabric softner problem...

Fridgidaire Washing Machine Fabric Softner not going into washer

heatman101

Posted on Aug 30, 2010

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

The fabric softener compartment in is full of water. I need to empty this manually prior to each wash . Many, many thanks. Judy


The fabric softener dispenser has to be purged between wash cycles to prevent residue from clogging it. What you are observing is normal operation.

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Why doesnt the fabric conditioner dispenser empty after each wash?


The softener dispenser is flushed with water as part of the wash cycle. The residual water prevents softener from clogging the dispenser between was cycles.

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If the model number you have this listed under is correct, you should have the softener dispenser on the center post of the agitator. If this is the case, you need to remove it by popping it off the center post and take it apart. Soak it in some hot water to dissolve the softener residue and reassemble. Most dispenser related problems are attributed to softener that hardens and clogs up the dispenser. Liquid softener is essentially a wax and will do this over time. You will need to clean it from time to time.

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Remove the dispenser cup and clean it. Be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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if softner has discharged it's probably working ok some water left behind is normal

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add water to them and then it will work

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believe it or not whirlpool says that's normal its in your owners manuel under dispenser because the washer mixes the bleach soap fabric softener with water for it to dispense they say its normal for water to remain but if you want to empty it there is a tab that you can press down on in the dispenser and remove it have a bowl handy

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Some softeners are too thick, you could dilute this with water before you add to the machine. Note: Your tube to the softener drawer could be loose or something, you could check this by taking the top of the machine off to examine. Actually simple.

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Remove dispencer again, remove conditioner syphon assembly and clean up the little tube. Should then go okay

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