Question about Creative Labs Zen Micro MP3 Player

1 Answer

Red Led when connecting Zen to computer

Hi everyone,

when i connect my Zen Stone to the computer the LED starts with green then it turns RED and it stays that way, i am not able to see it as a drive on the computer thus i cannot put any music files.

If this is relavent i lost the original computer - zen USB connecter, then i used my external Hard drieve USB connection to the connect to the Zen

Thanks alot

Posted by on

  • laith98 May 10, 2008

    Thanks a lot

    the problem as you said was in the USB cable, i changes and it worked like a charm



    Thanks again

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1 Answer

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  • 77 Answers

Hi!

Check this link and it might help you:

http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=339,E=0000000000360211906,K=5132,Sxi=9,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(35941)

Or maybe your HD's USB connector isn't compatible with your ZEN Stone.

Posted on May 08, 2008

  • HAAi
    HAAi May 09, 2008

    Hi!



    The link at my previous post isn't redirecting
    it to the answer. Anyways, try other USB ports at your PC and try other known working USB connectors too.

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1 Answer

Cannot format


From: http://www.anythingbutipod.com/forum/showthread.php?t=31068
  1. Connect the player to the computer.
  2. Double-click the My Computer icon on the Desktop.
    If the My Computer icon is not on the Desktop, click Start and My Computer.
    If the My Computer icon is not in the Start Menu, right-click the Start button and click Explore.
  3. Locate and right-click the disk drive listed as ZEN Stone or ZEN Stone Plus followed by a drive letter.
  4. Select Format.... zen_stone_not_playing_3.jpg File Context Menu Click to enlarge
  5. Ensure the File system is set to FAT or FAT 32. Leave the remaining options set to the defaults. zen_stone_not_playing.jpg
  6. Click Start. zen_stone_not_playing_2.jpg
  7. Re-transfer the files back to the computer.
If resetting or formatting doesn't help, you could also try reloading the firmware. Connect the Stone, download the firmware, and then execute the the firmware file.

1. With the Stone disconnected, download and install the Player Recovery Device drivers.
2. Download the Stone's firmware from Creative's site.
3. Boot up the Stone as a Player Recovery Device (also see below).
4. Connect the Stone to the computer and let it load the driver (see here).
5. Execute the downloaded firmware file or Creative's Recovery Tool.

Sometimes, in order to install the firmware, the Stone needs to be connected as a Recovery Device:

1. Make sure the Stone is disconnected and turned off.
2. Press and hold the volume down button.
3. Continue to hold the button until you have performed Steps 4 through 6. If you accidentally release the button, start the procedure again.
4. Press and hold the Power/Pause/Play button
5. Hit the reset button
6. Connect your player to your computer's USB port and after 5 seconds, release both buttons.
7. Once the Stone is recognized, execute the old firmware file.
Hope this helps, and have a nice day! ^_^

Jul 11, 2009 | Creative Technology ZEN Stone MP3 Player

1 Answer

Charging problem


The red light means that your zen stone needs to be charged or that it is fully charged. If it plays music it is fine. If it doesn't turn on and has a red light try charging it.

Mar 25, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

The computer will not recognize it and i cannot listen to music


Green light then blinking red twice means that there is something wrong with the USB cable you are using. You will have to replace it. Any USB cable that fits the shape of your Zen Stone's port will work just fine.

Jan 31, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

My zen stone stays on a solid green light


Just tried this on a zen stone with speaker and worked. Connect your zen stone to your computer. When the green light is on, use a paper clip and press and hold the reset button (small hole on the headphone jack side). The green light should turn off. Wait a bit and it should start blinking to indicate it is now charging. Note: This reset only worked when I had it connected to the computer.

Hope it works for you too.

Ken

Nov 22, 2008 | Creative Labs ZEN Stone MP3 Player

2 Answers

Shows the green light, but doesn't play a single song.


um i think u just need to drag songs to ur zen drive on ur c drive when u connect it to charge its better then sync the three red lights are just when u turn the volume all the way up and it will till u thats the volume limt no big deal but and if u do have music then it might be ur headphones

Sep 17, 2008 | Creative Labs Zen Stone Plus MP3 Player

3 Answers

Creative Zen Stone 1GB


idk bro wht can i see i slept with my zen stone last night and i woke up in the morning and now it wont turn on anymore i wont even turn on =( its been todays that i havnt used it this sucks

Aug 04, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Creative Zen Stone 1GB


you may need to update (and format) the firmware of your stone, it is downloadable from creative but unfortunately their support site is under repair.

http://us.creative.com/products/product.asp?category=213&subcategory=214&product=16424

once they're back on, open the site, click support then downloads, get the firmware upgrade utility (inside it is the firmware) the just run it on your PC with the Stone connected to it.

good luck.

Jun 23, 2008 | Creative Labs Zen Stone Plus MP3 Player

2 Answers

Frozen


Try to download the "fixer" from Creatives homepage.

Apr 27, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen stone download


What did you use to sync song to your player?

Dec 28, 2007 | Creative Labs Zen Micro MP3 Player

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