Question about Logitech Stereo 350 Headset
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Posted on Jan 02, 2017
your head phone volume controller /speaker/s has been short circuited so please replace /purchase new headphone
Posted on May 24, 2009
SOURCE: Apparent broken wire issue
I somehow think that it may not be the headphones, but rather the hardware in the computer...but then again if they are under warranty definetely get them fixed(if they are broken?...)
Posted on Jun 12, 2009
I know this works on Windows XP:
Settings -> Control Panel -> Sounds and Audio Devices -> Audio Tab
Select your normal input/output from the dropdown list (not the one that says Logiteck USB headset)
Important step - Close the program you were trying to change the audio for, and open it again. It should work. If not, leave it for a minute and try again.
Posted on Aug 25, 2009
SOURCE: My headset was working fine
Good morning, afternoon, evening or night; whatever time of day you are viewing this solution post. Thank you for choosing FixYa to solve your problem. Your Logitech ClearChat Pro USB Headset's volume will not stay at the level you turn it up to, and as a result it keeps rolling back down to a lower sound quality. Your volume control button doesn't solve the problem neither. Well, when a problem occurs, you should first troubleshoot where it's coming from. We will use a method called "Process of elimination". Your headset's volume has two controls: one control is on the headset itself, and the other control is located in the sound settings of the device you have your headset plugged into. With this thought in mind, lets go up to the problem explanation above. You said that the volume control attached to the headset didn't make a difference, this means the you can eliminate the hypothesis that it's the volume control causing this. The problem is coming from the earphone portion of the headset. Either a mute setting has been activated, volume is turned down real low or your headset is not the default device to receive sound input. The first part of the investigation is done; now, to get further into the investigation, you will need to connect your headset to your computer. This is where troubleshooting and solving the problem meet. Step-by-Step, I am going to explain to you how to get audio presentations into your headset. This device works with two Windows Operating Systems (Vista and XP) and one Mac Operating System (OS X). If your computer's operating system is Windows, open your Control Panel. Under the Hardware & Sound link, click Manage Audio Devices (for Vista users), and the Sound & Audio Devices link (for XP users). If your coumputer's operating system is Mac OS X, open your System Preferences and click the Sound link. In Windows Vista, click the name of your device, then click Set Default. Click the Properties button and increase the volume slider or unmute the volume if needed. If applicable, click the Apply button, then click OK. If the Apply button is void, just click OK. Click the Recording tab and perform the same procedures as you did before, only difference is that this will make your headset microphone the default recording device. In Windows XP, click the Audio tab and set the headset as the Sound Playback and Recording device. Increase the volume or unmute it if needed. When finished, click the Voice tab and perform the same procedures as you did before. In Mac OS X, click the Input tab and select the headset as the input device. If you still can barely hear anything, increase the volume slider. When finished, click the Output tab and repeat the same steps as before; only thing, you will be making this the sound output device, meaning the sound of your voice will be outputed from the microphone. Increase the volume slider if needed. You should be able to receive sound in and out of your headphones now. If we succeded, through this experience we have: troubleshooted where the problem was coming from, found a way to solve it and fixed the problem! Thank you for choosing FixYa as your one-stop solution spot for problems, questions, concerns and requests. Visit our website again the next time you need assistance with something. Thank you and have a good morning, afternoon, evening or night; whatever time of day you are viewing this solution post.
Posted on May 28, 2011
Tips for a great answer:
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Start with the headset powered on. Press and hold down
the call control button while also rotating the multi function dial
upward (away from the light) until the indicator light on the headset
starts flashing red then green. When prompted for passkey, enter
For the Plantronics M1000 (discontinued):
Hit and hold the volume/mute switch in until the indication light starts blinking.
For the Plantronics M1500 & A500 adapter (discontinued): Turn the headset on and the adapter off. On the headset push in and hold the mute/volume dial until the indicator light begins to flash. On the adapter press and hold the blue power button for 10 seconds. The light on the adapter will flash once after 3 seconds- continue to hold the power button for another-7 seconds until the light flashes red. If the pairing is successful, the headset will sound a tone and both the headset and adapter lights will turn off.
For both the Plantronics M1000/M1500 (discontinued): If you remove the battery cover from the headset and then remove the battery itself. On the Green PC board itself there will be a letter followed by 4 numbers. These 4 numbers are your personal PIN code.
You can also use the Plantronics Bluetooth Pairing Guide
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