Question about LaCie External USB 2.0 500GB 7200 RPM 500 GB Hard Drive

1 Answer

Sync software/empty folder/ slow backup/

Dear IB4G20:

I've just bought LaCie External Desktop Hard Disk USB 2.0 500GB two days ago.

So far I have three problems with it:
1. The salesperson left me under impression that this product comes with a software that has a 'sync' feature as an option. What I understood is that suppose I backuped a document in LaCie. Then every time I make any changes in that document I could just click a backup button, and the LaCie software would sync my updated document with the previous one. So I don't have to do the replace procedure manually.
The software that came along with this product does not have such a feature. Moreover, it cannot even ask me whether I want to replace the existing file or not. It frivolously renames my file but putting some numbers in front of it. I really don't like it doing this.
Q: I wonder if LaCie provides any sync software that would be compatible with this hard disk?

2. I tried to backup my entire C drive (total 128 GB) of my laptop.. In more than 10 hours, the happy message came up telling me that the backup process was successfully completed with some minor errors. Then when I tried to open it to see what had been backupped, it showed that the folder was empty. So more than 10 hours for nothing. Moreover, when I try to delete it, it looks like the system is trying to delete a bunch of files (my entire C drive, I guess). So, the folder is not empty, but appears to be empty.
Q: How to make the data visible, not 'empty'?

3. My laptop is only 1 year old. it's Toshiba Satellite U205-5067, 2048MB DDR2 SDRAM, (5400RPM). Windows Vista. It runs pretty fast.
The backup process is slower than I expected.
Q: What could be a problem?

Best regards,
frustrated one



Posted by on

  • ann_hohisel May 11, 2010

    I did not see an answer to the second question about how to make the files show up in the folder and not look empty. I haven't been able to find an answer to that anywhere. Please note that I have already set my folder options to show any hidden files and I still can't see any files/folders. Any help will be appreciated.

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Hello frustrated one,

the back up feature is application dependent, not hardware dependent, misfortunately. Gotta love sales guys.

my understanding is that these will back up data files, not application files.

backup speed is dependent on how it's connected. in ascending order.

USB 2.0
Firewire
Ethernet

simple situation..just need to know what your connecting with.

Also, you may want to consider an online backup utility, as well. I use one from here

Posted on May 08, 2008

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