Question about Dell Inspiron 9300 Notebook

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Pixal loss lines on screen???????????

About 6 months ago I got a thin pink line on the screen of my laptop (Dell Inspiron 9300) and was told it was pixal loss and the only way to fix it was a new screen which cost several hundred dollars. Today I got another one just a different color. They are very thin and so far don't bother me but is it a sign of something else. Why is this happening?
Thanks
Alene Barrett

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  • 3 more comments 
  • jenn_dell Jun 03, 2008

    what if I have about 25 of the pixal lines running through my screen? can it be fixed? or do i need a new computer?

  • Anonymous Dec 01, 2008

    I had a red pixel line appear on a DELL Inspiron 9300 ( bought 2005) about 6 months ago ... 2 days ago 50% of scren has paixalated with every color under the rainbow !!! Any help or solutions ???

  • domcgee66 Feb 08, 2009

    Mine started with one line, then another line appeard, now I can only veiw about half of my screen. The other half is split between a wide white bar and a whide back bar. Any suggestions?

  • Ketsurui Feb 16, 2009

    I have a problem much the same but the lines go away sometimes when i restart my computer and come back when i've had it on for long periods of time. they are also mostly located at the bottom of the screen.

  • Paul_Duro Mar 15, 2009

    3 thin lines (2 blue - 1 red) Plus 2 blank white patches that run the entire length of the computer. Both patches clear in about 2-4 min.

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Call Dell. Last night I booted up my Inspiron 9300 and saw the line. The laptop is 3 years old and I was not happy. So I started searching the web and found out this is a common problem with some dell laptops especially the 9300's. I also came across several message boards where people were reporting that Dell was replacing the screens free of charge. So I called Dell this morning. While I was on the phone for quite sometime while the customer service rep researched the problem and placed the order, they are sending out a shipping box for me to return the laptop to have the screen replaced free of charge.

Good Luck

Posted on Sep 16, 2008

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Sometimes this is a sign of the monitor ribbon disconnecting from your motherboard. If you feel confident in taking your computer apart, you can reseat the cable and see if this improves. Usually pixels die individually, lines tend to be a video card error.

Posted on May 08, 2008

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1 Answer

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Hi, i can help you. plz connect your laptop to an external monitor. if you can see your monitor without problem in that monitor, it should be the problem with the LCD. i think your laptop have an international warranty, plz contact your laptop brand local support team...

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http://support.dell.com/support/edocs/systems/ins9300/sm/index.htm

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Try connecting an external monitor to the Dell Inspiron 9300 and see if the vertical line is also present on the monitor. If the monitor display is fine, then your laptop’s LCD display panel is defective. If the monitor also displays the vertical line, then your problem is with either the video card or motherboard located inside your laptop.
Not sure if the Compaq Presario has an external monitor plug, but if it does the above procedure can be applied to that one as well.


Your responses are intended to improve the level of service provided. Please rate your experience.
Thank You.

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laptops do not have degausing thats only on rct screens what you have is a pixil problem and the lcd or plasma is in need of repair or replacement, if your laptop is under warrinety i sugjest you bring it in soon.

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