Question about Microsoft Wireless Optical Mouse
My mouse moves around but suddenly it no longer works when I try to click with it. It happened all of a sudden today. First the right click worked but the left click wouldn't but now both aren't working and I've tried restoring my computer to an earlier time but its still not working.
o Install fresh batteries. Try brand new-high quality batteries you absolutely know are fresh and working.
o Install the latest software. Totally remove all software and reinstall from scratch.
o Try a different port and Resynchronize your device to the receiver. Try plugging the mouse into a different USB port try powering down the computer and using the PS2 port for the mouse instead. Mice in my experience overall work better using PS2 ports on PCs that have them.
o Clean the mouse lens. This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty.
Posted on May 08, 2008
Replace the batteries and check to see that there is a clear path
between the wireless mouse and its transceiver.
Keep the transmitter well away from older style CRT monitors, and make sure that the USB connector is properly plugged in.
You can also try to reset the mouse by unplugging the USB
connector and plugging it back in. There is no need to reboot
the PC, because USB is hot-plug-and-play.
1) The mouse consumes very little power in standby mode.
When the mouse moves or you press a button, the mouse
wakes up, it's internal processor begins to crunch
coordinates, and the RF transmitter is briefly activated.
This surge in power quickly depletes a weak battery, and
the mouse begins to malfunction. After a short rest, the
battery partially recovers (this is due to chemistry) and
the mouse may work for a few seconds again.
For some reason, my Logitech mouse fails quicker, when
I press buttons, rather than just move the track-ball, and
the buttons are the first to malfunction.
(No I have not analyzed the circuit and the internal mouse
software to determine the exact reason it does this ::)
Anyway, replacing the "AA" battery should help.
2) The location of the little RF transciever, which connects
to the computer using a USB cable, in relation to the mouse
is also important.
a) The communication signal weakens with the square
of the distance.
b) Metallic objects will block the signal.
c) CRT monitors emit powerful, wide band interference,
polluting large segment of the radio frequency spectrum.
This interference can over-power and corrupt the faint
communications between the mouse and the transceiver.
3) If these obvious measures fail, you may have a defective
a) The fault is most likely in the mouse, not the transceiver,
but do check in the control panel => mouse settings
to see if the mouse is communicating, and the battery
(Most mouse drivers do report these things)
b) If the mouse is at fault, you can disassemble it by
removing a few small Phillips screws. Pay special
attention to any mechanical linkages, springs and levers,
to make sure you put it back together correctly.
c) Pop out the tiny circuit board, and locate the mechanical
micro-switches. See if they work when you manually
If they feel intermittent or flaky, you may try to clean them
with a spray contact cleaner, or replace them, but given
the price of mice these days, this may not be worth it,
save for the psychological boost/and or satisfaction.
Posted on May 08, 2008
Upon disassembly of the mouse check for dirt in the microswitch. Blowing mine out with compressed air solved my problem.
Posted on Oct 09, 2008
Press the Receiver button (and the lights will start
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
Hope this helps. Bud
Posted on Jan 19, 2009
try to perform the steps in the article below from HP.. http://tinyurl.com/y8ek43e
and also try to perform a diagnostic test on mouse. if its a HP computer
to do so.. go to Start -- All Programs -- PC Help and Tools -- Diagnostic Tool..
once the tool is open go to Communication.. and run a test on mouse.. if ur unable to use it there.. then if ur system is under warranty.. call HP and get the mouse replaced..
let me know if this was useful to u regards, guru
Posted on May 05, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 06, 2010 | Logitech MX1000 Laser Cordless...
Feb 23, 2010 | HP Computers & Internet
Mar 30, 2009 | Computers & Internet
Mar 20, 2009 | Computers & Internet
Nov 27, 2008 | Microsoft Wireless Laser Mouse 5000
Aug 27, 2008 | Microsoft Standard Wireless Optical Mouse
Apr 19, 2008 | Computers & Internet
Feb 16, 2008 | BenQ M310 Wireless Mini Optical Mouse
9,885 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: