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You need to have Caller ID from your phone Co. 1st. Then when you get a call the number shows up as the phone rings.The handset also has a button called,CID,which you can press and see the last 100 calls you've recieved:)
I've found this to be a problem with regular phone lines (POTS) and
Uniden phones. Uniden phones do not seem to support 90v @ 20hz ringing
voltage / frequency. They work fine in every aspect except for
ringing. These phones do work well with voip, where you aren't
connected to the telephone company and have calls routed over the
internet. The boxes that handle the voip calls generally produce less
than 90v and work well w/ Uniden phones.
Hello, yes it sounds like your trying to connect a "analog device" to a "digital" telephone. If you wish to connect the answering machine to answer your line or lines, you should contact your facilities maintenance department and see if they can "hardwire" your telephone line (your primary phone number), to another jack in your office so your answering machine will work by being placed in "parallel" with your phone system and your primary phone number. If you have more than one phone line (number) you wish for the machine to answer, you will need to ask for a "analog extension" from your digital phone system and have it programmed to ring when any of your roll over lines ring. However, keep in mind the machine can only answer one call at a time, the other simultaneous callers will get a ring no answer until the first caller has hung up. Good luck, hoped to help. CG