Question about AT&T 5840 5.8GHz Speakerphone/Answering/Caller ID Answering Machine

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Phone won't work

My phone don't ring but a half of ring and my caller i.d don't work and i have alot of static in it

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  • sarah berger Jul 01, 2008

    When there's an incoming call, the telephone base beeps once instead of ringing. Nothing comes up on the caller id. Outgoing calls work fine.

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  • 47 Answers

Either the handset Rxer or the base Rxer is off frequency

Posted on May 11, 2008

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When someone calls it says "no data" now, it didn't yesterday and previous - how do I get it to show the callers name, thanks


Not all everyone's caller information is displayed all the time. Differing telephone systems and central office equipment may not be compatible.

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Lastly, make sure you have subscribed to the service.

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Hello, yes it sounds like your trying to connect a "analog device" to a "digital" telephone. If you wish to connect the answering machine to answer your line or lines, you should contact your facilities maintenance department and see if they can "hardwire" your telephone line (your primary phone number), to another jack in your office so your answering machine will work by being placed in "parallel" with your phone system and your primary phone number. If you have more than one phone line (number) you wish for the machine to answer, you will need to ask for a "analog extension" from your digital phone system and have it programmed to ring when any of your roll over lines ring. However, keep in mind the machine can only answer one call at a time, the other simultaneous callers will get a ring no answer until the first caller has hung up. Good luck, hoped to help. CG

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