Question about AT&T 5840 5.8GHz Speakerphone/Answering/Caller ID Answering Machine

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Phone won't work

My phone don't ring but a half of ring and my caller i.d don't work and i have alot of static in it

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  • sarah berger Jul 01, 2008

    When there's an incoming call, the telephone base beeps once instead of ringing. Nothing comes up on the caller id. Outgoing calls work fine.

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  • 47 Answers

Either the handset Rxer or the base Rxer is off frequency

Posted on May 11, 2008

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A phone uses a voltage drop to determine when it is answered or hung up. What is happening in your case is the phone or base unit, or worse yet the house wiring has a short to ground somewhere. This also cause the static you hear. You can get a regular phone and plug it into the same cord and see if it works normal. If so it is not the house wiring but the phone or base unit. If so you can only hope to find the short yourself which is very time consuming and difficult on modern digital units. Sorry to say it's cheaper to get a new unit than pay for repair. The only other thing that cause those symptoms is the batteries are going dead. I assumed you checked this first. If not you can try changing the battery pack on the phone.

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