Question about Gateway M-7301u Notebook

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I have a M 7301 u that will not power on.The issue started with the power supply going out and the computer shutting down, thought it was bad power supply so I replaced it. It ran fine on just battery but would have to be powered down to charge the battery. Now the laptop will not boot. I hit the on button, I get the fan, hear the cd drive, nothing on screen, the wireless light, caps lock, num lock and HDD light come on and after a few seconds the HDD light goes out.The other status lights stay lit but it doesnt seem to even POST. While powered on I plug a usb mouse into the computer, it lights for a second then nothing. I am suspecting it is a power regulating issue on the system board and would like a second opinion and also where the heck is the best place to get a replacement motherboard should that be the problem. Thanks, Larry C.

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I believe that your problem is not the motherboard but the DC Power Jack that you plug the power source into. This is a regular problem I've faced with Gateways often. I now send them in on a regular basis to any one of several DC Powerjack Replacement vendors on eBay, who will offer a flat rate of around $80 dollars with return shipping. You will be responsible to pay the inbound shipping and I use parcel post as it's least expensive.

Go to ebay and in the search box type in DC Power Jack Repair and you'll get a big list. I cannot recommend a specific vendor here due to policy but I have never had a problem with any vendor for this problem yet.

Marcus ~ Laptop Repair Specialist

Posted on Aug 29, 2010


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