Question about Linksys Wireless-N WRT150N Router

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While cleaning my room I unplugged my Linksys WRT54G router and my high-speed modem, and unplugged all the ethernet and power cords as well from the backs. After I plugged everything back in, I no longer had internet access. My wireless network was still broadcasting, but the local area network was gone. In an ignorant effort to fix things, I pressed the "reset" button on the back of the router, which didn't help. I then called RCN (my internet provider) and they found that my computer was running a bad IP address. They helped me reset the IP address, which fixed the local area connection, but only as long as I plugged my computer directly into the high-speed modem. As soon as the wireless router is made part of the loop, the connection fails and the computer again assigns a bad IP address. I've called Linksys and they seem to think the problem is fixable, but since my warranty just expired they want to charge me for over-the-phone support. Please help! Thanks.

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  • elchoclo Aug 30, 2010

    Problem solved! I reset the wireless router to factory settings (by holding the reset button for 30 seconds--something I hadn't known to do when I fiddled with the 'reset' button the firs time), and then reinstalled the router and accompanying CD-Rom software from scratch.

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If you unplugged your modem then you will have to set it back up which includes putting in your current IP address. The steps are in your user manual and you will need the following information to set it up. If you know the web address for your router you can get the info from that, if not then you will have to contact RCN again. You will need the IP Address, the Gateway address, both primary and secondary, also the subnet mask. But all of that should be explained in the user manual. I would suggest reading it first, writing down the numbers needed and then set it up.

Posted on Aug 29, 2010

  • elchoclo Aug 30, 2010

    Thank you, fish8037! I managed to solve the problem by resetting the wireless router for real (this time I held the reset button for 30 seconds, which did the trick), and then reinstalling the router and accompanying CD-Rom software from scratch. But if I ever have modem trouble I'll know what to do.

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