Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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My Whirlpool GS6Shexnq00 is not cool on either freezer or fridge. Fans are turning , and the compressor is running 5 to 10 seconds every 4 to 5 minutes. What seems to be the cause??

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  • Whirlpool Master
  • 43,501 Answers

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


heatman101

Posted on Aug 29, 2010

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Posted on Jan 02, 2017

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1 Answer

Hi i have a wirlpool fridge the freezer and fridge works fine but it seems the motor keep on running and dont switch off or is it the fan that is running please help


Hello Sandra;

My name is Peter. I am a retired field service refrigeration technician.

You just have a simple operational and maintenance issue.
Neither your compressor or fans should run continuously.

First, you need to clean your condensing coil. You did not provide a model number so you either have a flat cooling coil in the front bottom, or a canister type in the back right hand side. This coil dissipates the heat. If it is plugged up your compressor and fans will run trying to keep up with the unit temperature settings. This can make a difference as much as 40 degrees. The toe plate, bottom front is either held in place with a screw on each end. If no screws, there is a clip on each end. Just pull and it will pop out.

Second, You only have only one cooling source and that is your freezer. The freezer will try to satisfy itself first before the fresh food section. If you set the temperature controls beyond the unit design settings your compressor and fans will keep running. Set your freezer to -2 or +2 Deg. F., and set your fresh food section to 35-40 Deg. F.

Third, Check your door gaskets. make sure there are no gaps.

Dec 21, 2014 | Whirlpool Replacement Refrigerator...

1 Answer

Should the fan operate all the time in my refrigerator


Most of the time it runs only when the compressor is running. In other words compressor and fans will run together when the fridge thermostat ask for cold and stops together when thermostat is satisfied. In newer fridges some time inside fan (evaporator fan) might PERIODICALLY run without compressor to circulate little cool air to fridge compartment from freezer compartment.

Sep 30, 2014 | Whirlpool Refrigerators

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Motor runs for a few seconds than cuts out. No cooling


The startup capacitor is weak and that makes the overload switch kick in. You can get a 1/4 hp to 1/3 hp 3 in 1 hard start relay to fix that from graingers, or 1stsourceparts. EZ instructions.

Mar 10, 2010 | Refrigerators

1 Answer

My Whirlpool side by side fridge and freezer not working


Most likely, if you can hear the compressor running, the fan inside the freezer is not working. When the compressor is running, open the freezer and listen for the fan running. If you don't hear it, locate it and, with a voltmeter, test for voltage across the terminals. If you have voltage present, replace the fan. You can buy replacement fans at a local appliance parts store, internet parts suppliers, even ebay.

Jan 29, 2010 | GE Refrigerators

1 Answer

Refrigerator and freezer not cooling


Hi, If the lights are dimming, the compressor is drawing to many amps when trying to start. If the refrigerator is under 5 years old, I would check into the warranty. If it is over 5 years, You will be better off to get a new refrigerator.

I hope this gives you an idea on what is happening.

Vic

Jun 27, 2009 | Whirlpool 25.2 cu. ft. Side-by-Side...

1 Answer

My side by side whirlpool ref. doese not cool or freeze even though the motor continues to run.


If it is not cooling in either freezer or fridge and the compressor is running you are more than likely short of refrigerant which has leaked out. The leak needs to be repaired and the fridge recharged. If there is slight cooling you should make sure that the fans are operating and that you have airflow.

Mar 03, 2009 | Refrigerators

1 Answer

Whirlpool side x side fridge will not cool. All fans working and compresser is working. No frost.


is the fan at the condenser side is included in the fans that you checked?.
if it is running and compressor is running, no frost at the evaporator, i believe you either had a leak ( no refrigerant) or the capillary tube clogged ( this second option is least likely to happen but it could happen.

both solution would require qualified tech to service the refrigerator.

tnx 4 using fixya,

drcool

Nov 05, 2008 | Whirlpool Refrigerators

1 Answer

Candy fridge freezer


it should come back after about 20 mins only and should cool back after about 10 mins.

i'm afraid the buzzing sound could be coming from your compressor which can not start. the over current relay is tripping off after 20 seconds to prevent the compressor from burning up.
i suggest to unplug the ref, let it cool for 1 day, re plug it after a day and observe the compressor if would run.

if the buzzing sound is still there and the unit is no longer cooling, then the compressor is not running.
check the relay of the compressor. it could just be the relay.

tnx 4 using fixya,

drcool

Oct 14, 2008 | Candy CPCA240FFK Bottom Freezer...

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