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Memory I have a compaq computer it is a presario and i have installed a mcafee protection program and it makes my pc slow i called them and they said I needed more ram what and how do i do this

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Your best bet is to have a PC Shop install the memory for you, to do it yourself is not recommended, unless you understand what your doing and have worked on PC's in the past.

If its a new PC, it might void the warranty, you must know what ESD is, the PC distributors follow an extensive ISO program to ensure that all work done on PC's by the production employees is ESD protected, they are actually grounded so they will not pass on electrical discharges to your PC equipment.

You will need to have the following information to order and upgrade your RAM memory, First...find the Model Number on the PC, write it down, in fact...write all the numbers you can find on the PC, including the Serial Number and before taking your PC to a PC shop, I would suggest you contact the technical support group at HP Compaq and ask them to provide you the qualified memory list for your PC, it does matter what you put inside the box, if you don't and you have a warranty, it will void your warranty by putting the wrong memory in the unit.

Order the memory from HP and then take the PC to a good Computer Shop, have them upgrade it for you. Its not going to be expensive to have them install the memory for you...Please don't take the easy way out and go to FRYS Electronics and buy wrong or unverified memory for your PC, it could burn up your entire system board.

Good luck...

Systems Engineer
Royse City, Texas

Posted on Aug 15, 2008

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