Question about GE 30 in. Profile JP938 Electric Cooktop

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I have an F123 Fault code on my GE JP938 Cooktop. On the service information sheet it indicates this fault is an open RTD. I removed the sensor connector and measured the RTD resistance and I got 1097 ohms. This seems appropriate for the acual temperature of the sensor. This is effecting the operation of the left rear element. What could the problem be?

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Posted on Jan 02, 2017

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SOURCE: Right front (large) burner indicates hot, won't work, flashes F153

I hade a code 153 also. Changed the element(costly-$200) and had to recalibrate the pan sensors(in the manual). All works fine now.

Posted on May 29, 2009

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  • 1891 Answers

SOURCE: GE jp938 just quite. No response to any of the

ck the internal wiring under the top / it may have burned a wire end . make shure you have power on both lines ( 220 v ) m m

Posted on Nov 20, 2009

Testimonial: "Answer provided a clue in finding the problem. One side of the circuit was ded. Thanks"

blueextc3221
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SOURCE: One unit show fault code F153 before, now fault 160

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Posted on Sep 05, 2010

tunde007
  • 2382 Answers

SOURCE: RE: GE Radiant Cooktop.

Hi, you can view the manual for the GE Radiant Cooktop HERE

Posted on Sep 26, 2010

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1 Answer

Fault Codes


This code is shorted temp sensor, element 2, which is the left rear.

Action:
1) Check all heater, sensor and wire harness connectors. Make sure they are tight and secure. Check heater ribbon for possible damage.
2) Remove sensor connector (for left rear in this case) from logic board and measure RTD resistance. Should be 1030-1150ohms. If not, replace heater element assembly (~$130 for part)
3) if fault persists, replace logic board.

See my other entry as how to open the unit and do the replacement of the heater element.

Note: this error code 1X4 (where X in the number of the burner) is similar to 1X3 which is "open temp sensor"; they are dealt with in the same way. Both can be due to damage but I would suspect that, unlike 1X3 codes, 1X4 codes are less likely to be due to simple wear.

Nov 19, 2013 | GE 30 in. Profile JP939 Electric Cooktop

1 Answer

GE profile JP969 fault code F113


I took the cooktop apart I removed the terminal from the main electronic board . The left front burner has 2 white wires and 2 yellow (my case). The 2 white wires lead to the RTD sensor.With an electric meter set on OHMS check continuity between the two wires leading to the RTD sensor .If the reading is more than 1030 ohms is good if not than you need to replace the whole burner that comes as a complete unit with sensor and ribbon heating element.I found it on line for $114.00 +shipping.I wish they sold only the sensor but it would've been too cheap and not worth it for the makers . All connections to that burner are very easy put back together . Some suppliers may ask for as much as $175-$195 for the complete unit .

Apr 11, 2012 | GE 36 in. Profile JP969 Electric Cooktop

1 Answer

The unit light (not the hot surface indicator light) in my GE Profile ceramic cooktop does not turn off although the burners are off.


Hi Danielle, I reviewed the manual for the GE JP350 cook top. Pg. 6 states:

"The UNIT ON indicator light will glow when any surface unit is on."

If the burners are all set fully to the Off position, this lamp should be off. The off position requires that the knob be pressed in to change to Lo, High or any position between (once no longer in the Off position, depressing the knob to change it is not required). If you're able to change the from Off position without pressing the knob, there is an issue with the switch - that may be contributing to the problem.

The cooktop is a 208 / 240 volt appliance. This is the highest voltage in your home. Voltages as low as 50 in the right circumstances can kill, and for this reason repairs must be performed with safety as the first priority. The cooktop sensors have determined that a control is on. If they are indeed off, there is a problem with either the sensor or one (or more) of the controls. You may have luck by locating the circuit breaker or fuse (2 pole 40 amp breaker or (2) 40 amp fuses) and removing power from the cooktop for a minute or two, and then restore power. This would allow the electronics to reset and if a logic problem - it would clear. If there is a hard fault somewhere, the indication would return again.

You should have the cooktop professionally serviced if the indicator fails to extinguish. I hope this helps & good luck!

Sep 16, 2011 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

Error 108


According the service guide, an F108 error is Line Monitor Failure

Correction action is:
(1) Recycle power to the cooktop (i.e. turn breaker off and on)
(2) If fault persists, test the line voltage supplied to the cooktop at the wall outlet. Voltage should read from 175VAC to 265VAC. If it does not, there is a problem with the power being supplied to the cooktop.
(3) If fault persists, replace power board
(4) If fault persist, replace logic (main) board

Search for my solution for replacing an element (JP939/JP969) for the basics to open up the unit.

Apr 09, 2011 | GE 30 in. Profile JP939 Electric Cooktop

1 Answer

F113


I have the same problem. I had a repair man here and he said the main powder logic board ( WB23T10014) was the problem, it would cost $757 to fix. I ordered the board for $230 and installed it myself but still have the F113 problem.

Jan 21, 2010 | GE 30 in. Profile JP938 Electric Cooktop

1 Answer

GE jp938 just quite. No response to any of the


ck the internal wiring under the top / it may have burned a wire end . make shure you have power on both lines ( 220 v ) m m

Nov 20, 2009 | GE 30 in. Profile JP938 Electric Cooktop

1 Answer

One unit show fault code F153 before, now fault 160


Thanks for your question!

I'm sorry that you haven't received an answer yet.

The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...

Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.

Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.


Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!

If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

May 29, 2009 | GE 30 in. Profile JP938 Electric Cooktop

1 Answer

Right front (large) burner indicates hot, won't work, flashes F153


I hade a code 153 also. Changed the element(costly-$200) and had to recalibrate the pan sensors(in the manual). All works fine now.

May 21, 2009 | GE Cooktops

2 Answers

One unit show fault code F153


Hi - I've been having the same problem. GE tech service in St. Louis, MO has been a joke. 1st tech call cancelled 30 minutes before appointment. 2nd tech call to diagnose the F153 code I had already provided when I scheduled service on-line cost $74.95 and the tech didn't have the part on his truck. 3rd tech call a new tech shows up, has no knowledge of previous call diagnosis, opens the box sent to my home by GE and announces that the previous guy ordered the wrong part! We're on the 4th call. My cook top right front burner has not worked for a month. I've contacted GE corporate. The part you need (at least I need) for the right front burner which is a large burner is: WB30T10062. If I knew how to, I'd repair this myself. I don't have the extended warranty. The part is covered because my cooktop is only two years old (parts warrantied for five years) but labor is estimated to cost almost $200....plus the $74.95 "diagnostic" visit. A total rip-off. My advice, if you've got this cooktop, it's still under warranty and you aren't using all of the burners on a regular basis: start using them! The tech guy said most people use that front right burner alot and it eventually malfunctions (code F153). His suggestion was to start using the other burners on a regular basis, too, so that when they go out, at least the part will fall under the five-year warranty! When this cook top is done, I'm going to get a gas stove with "old fashioned burners" and it won't be GE!

Sep 24, 2007 | GE 30 in. Profile JP938 Electric Cooktop

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