Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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My epson cx4800 states it cannot communicate properly with the scanner and that the carriage unit may be locked depending on the scanner model

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Posted on Jan 02, 2017

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SOURCE: My epson scanner cx5500 said,

Use epson self diagnose tool

http://self-help.epson.net/gcb/Logon-Page.jsp


Posted on Dec 08, 2008

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SOURCE: epson cs5500 scanner software wont work

try downloading the latest drivers from epsons website. if coping is working and printing is working, it sounds like a software problem. Its possible there is a bug in the scanner part of the drivers.

Posted on May 07, 2009

Remag1234
  • 387 Answers

SOURCE: epson cx8300 scanner not work but printer working

Call tech support.

Posted on Jun 29, 2009

  • 1 Answer

SOURCE: epson cx8300 scanner not work but printer working

easy solution~ : )
connect the printer usb plug to usb port that direct from the motherboard. not the front side usb port of casing. : )

Posted on Dec 12, 2009

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After switch on, 6 sec green light, and blinking orange (yellow) light. "Cannot properl communicate with the scanner. The carriage unit may be locked ... etc "


This sounds like there is a mechanical problem inside the scanner. You may want to open the scanner to see if there is anything broken or jammed. It may need some lubrication if it has been unused for a long period of time.

Dec 12, 2014 | Epson Perfection V500 Photo Scanner...

1 Answer

Won't Scan -- "Cannot properly communicate with the scanner"


I think the USB cable is defective or the scanner is failing.

Apr 25, 2017 | Epson Gt-15000 A3 Flatbed Scanner Eu-45

2 Answers

Epson cx8300 scanner not work but printer working


easy solution~ : )
connect the printer usb plug to usb port that direct from the motherboard. not the front side usb port of casing. : )

Jun 28, 2009 | Epson Office Equipment & Supplies

1 Answer

Epson cs5500 scanner software wont work


try downloading the latest drivers from epsons website. if coping is working and printing is working, it sounds like a software problem. Its possible there is a bug in the scanner part of the drivers.

May 07, 2009 | Office Equipment & Supplies

3 Answers

Problems with v350


HI-

Try to reseat or unplug and replug the usb cable for the scanner to your mac, errors indicating that the computer is not communicating with it. you can also go to apple icon then go to system prefences or system profiler, click on hardware then USB check if there is an epson scanner under USB device tree

keep me posted

Sep 08, 2008 | Epson Perfection V350 Flatbed Scanner

1 Answer

Does this unit have fax capabilities


CX4800 is an all-in-one printer copier, scanner, printer at one. It's unfortunate that CX4800 doesn't have any fax capabilities. Epson has variety of All-in-one printers that has fax function such as CX9400F, CX9475F, CX5800F and CX7000F.

If you have future concern feel free to contact us again. Thank you so much.

Jun 10, 2008 | Epson Stylus CX4800 All-In-One InkJet...

2 Answers

Epson 3490 Scanner not communicating properly with PC


The new PC was Vista and the CD that came with the scanner completed loading a driver without complaint. However, a new driver was needed for Vista. After downloading the new driver from Epson, uninstalling the old driver and installing the new driver, it worked.

Mar 05, 2008 | Epson Perfection 3490 PHOTO Flatbed...

2 Answers

Epson stylus cx4800 printer


its the carriage jam..probably main board timing!
I have two printers here with same problem...the white plastic flag is jamming the carriage (therefore, carriage stall)...
its not the power supply..the white flag is popping out at the wrong time.
I am ordering a main board for one of the printers, to see if its a timing problem.

Jan 14, 2008 | Epson Stylus CX4800 All-In-One InkJet...

2 Answers

Scanner


If the unit is in warranty, get Epson out to it. If not check the simple things like making sure the head lock is not on. Look to see if the scanner head starts to move at all when you power up the unit. If the head does not move at all or makes an unusual noise, chances are the unit is complaining that the head is stuck or requires too much effort to move it. Other possibilities include a communication error between scanner and main board of the SPC or SPC and your computer - indicates broken connection or bad USB cable. POssibly a fault with the mainboard of the SPC itself. Error ?Cause *Remedy Scanner error ? Lamp has burnt out. * Replace the scanner lamp. ? Power is turned on without unlocking the scanner. * Unlock the CR. ? The scanner carriage is interfering with any other part. * Remove the obstacle. * Replace the scanner carriage unit.

Jun 22, 2007 | Epson RX620 All-In-One InkJet Photo...

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