Trying to help a co worker with her emachine pc. She thought the problem was with her aol dial up/broadband connection. She lives in a very rural area and still on dial up. For some reason, she was fooling around with her PC because it was too slow and she was trying to get it a little faster. The result was that now the COM3 port which her modem is connected to as PCI Bus somethingoranother is saying 'in use'. It says it is being accessed by another program. She only has dial up, no fax, no printer,etc. SOmehow someone has set her as broadband connection for AOL. I can get around that but I cannot figure out why the modem is saying it is in use. I can query the modem and it gives me this error. She had somehow changed her modem as com1 port, but I changed it back to com3 but cannot dial out due to it saying the modem is in use by another program. Any advice?
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is your broadband live? meaning active if it is go into device manager on pc your trying to connect with and look at devices to see if your network adaptor is active. If you need help just respond and ill walk you through process
Well in case it always try you to connect through dial-up. Check the option (connect to and change in broadband, in case you using a aol software to connect to internet Hope this will resolve your issue.
You say you dont have a modem....but you want to connect via dial up?
Well ok, you need to do the following:
1. Contact an ISP (people like Virgin, Tiscali, TalkTalk, etc etc etc) 2. Sign up for the package you want. 3. They will send you a modem. It wont be for dial up but broadband. 4. Connect it and off you go.
However, if you REALLY want to use the internet using dial up you will have to go find an old cheap dial up modem. BT, Tiscali and a few others do let you use a pay per min rate for dial up, but their is no one I know of that lets you get on line for nothing at all.
The only other service I have heared of was here: http://www.connect4free.co.uk/ And even they charge 1p per min.
So if I were you.... go broadband as its faster and in the long run, cheaper.
If this has helped you please rate it so that I know.
Ok, First off, Yes, if you have a plug in the back of your computer that allows a standard phone connection wire from computer to the wall, that usually means you have a modem. If you have the ability to get Broadband internet, my suggestion is to get that instead. Its more reliable and doesnt have an automatic disconnect feature that AOL has always had. Also, if you already have broadband, then you can connect with AOL directly through the broadband connection and skip the Modem use entirely. Best i can tell you, other than if your computer is not finding the modem, that means its been either disabled or is missing the drivers.
First thing to do is try to connect to the Internet without AOL then sign on to AOL using the broadband connection. When Internet Explorer is open, even without a connection, go to Tools>Internet Options>Connections and check the 'Never Dial a Connection', Click on Advanced and check the 'Automatically Detect Settings' check box. If you are not connecting to the Internet then turn off or unplug the power to the modem, turn it back on and wait 2 minutes. If you don't connect then do the same with the router power. If you still haven't connected using just Internet Explorer, NOT AOL, then talk to your router directly:) Do this by Start>Run>type http://192.168.1.1 (Linksys) or http://192.168.10.1 (Motorola). A logon screen appears. User Name is the manufacturer's name and 'admin' is the password. A web page or dashboard will appear. For a cable modem select DHCP. For DSL select PPPoE. Static addresses can also be entered if you know what they are but probably not. When you see ip addresses listed open Internet Explorer, Firefox, Opera, Chrome or whatever browser flavor you like EXCEPT AOL. Once connected to the Internet then go to AOL. More specifics on your broadband service and hardware makes will get you more specific help if you need. Happy surfing!
Now if that is not the cas maybe you are incorrectly installing aol. Start up your aol. If it specifies broadband at login box change to dialup or go to setup and let aol automactically detect your modem. If problem still persists. Reinstall software when prompted make sure you select dialup. Now if you are using broadband and asking for dialup. Or go to the control panel and remove your modem driver, shut down and restart. It should put the modem back. Any more questions post comment.
Connect your wireless modem router
Sign on to AOL.
Download the AOL Easy Installer for Thomson 576 Wireless Modem Router.
When prompted to save the file to a location select an appropriate place (desktop is a good example).
Once the AOL Easy Installer is downloaded, double click the file: ST_V1.exe
This will launch the modem router installer and show the "Welcome" screen.
Click the Start Installation button to continue. If you wish to cancel, click the Cancel Installation button.
Read the next page carefully. The text advises to close any running programs, ensure to close your AOL software also. Click Next to continue.
Connect a DSL filter to each telephone socket that is in use for telephones, dial-up modems and fax machines, etc.
If you require additional DSL filters, order online at AOL Keyword Broadband Extras.
Ensure to use AOL 8.0 or above.
The AOL account to be used for the modem router set up must be a General (18+) account.
This installer is not supported with a modem router containing beta firmware.