Question about E-Machines T6528 PC Desktop

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Modem in use

Trying to help a co worker with her emachine pc. She thought the problem was with her aol dial up/broadband connection. She lives in a very rural area and still on dial up. For some reason, she was fooling around with her PC because it was too slow and she was trying to get it a little faster. The result was that now the COM3 port which her modem is connected to as PCI Bus somethingoranother is saying 'in use'. It says it is being accessed by another program. She only has dial up, no fax, no printer,etc. SOmehow someone has set her as broadband connection for AOL. I can get around that but I cannot figure out why the modem is saying it is in use. I can query the modem and it gives me this error. She had somehow changed her modem as com1 port, but I changed it back to com3 but cannot dial out due to it saying the modem is in use by another program. Any advice?

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  • 5,568 Answers

Try the following:

-Open the Control Panel
-Open System
-Click on Device Manager
-Click on Modems
-Highlight and right click on the listed modem
-Select Uninstall

Close out anything open and Restart.

IF (!) Windows is cooperating, it should 'find a new device' and reinstall the Winmodem (it's only software and a little telephone line matching).

If Windows fails to recognize the 'new device,' you will have to manually reinstall it via the 'add new hardware' path in the Control Panel.

As with any Windows stuff - rotsa ruck!

Posted on May 08, 2008

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