Trying to help a co worker with her emachine pc. She thought the problem was with her aol dial up/broadband connection. She lives in a very rural area and still on dial up. For some reason, she was fooling around with her PC because it was too slow and she was trying to get it a little faster. The result was that now the COM3 port which her modem is connected to as PCI Bus somethingoranother is saying 'in use'. It says it is being accessed by another program. She only has dial up, no fax, no printer,etc. SOmehow someone has set her as broadband connection for AOL. I can get around that but I cannot figure out why the modem is saying it is in use. I can query the modem and it gives me this error. She had somehow changed her modem as com1 port, but I changed it back to com3 but cannot dial out due to it saying the modem is in use by another program. Any advice?
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is your broadband live? meaning active if it is go into device manager on pc your trying to connect with and look at devices to see if your network adaptor is active. If you need help just respond and ill walk you through process
If the local area connection icon specifies as network cable unplugged, then the computer has not sensed the connection between the computer to the cable modem / DSL modem, please reseat the cable behind the cable / dsl modem to the computer. If the icon still shows unplugged, then change the network cable between the two.
If the issue still persists, please revert with more details lik the kind of internet connection used and the reason for reinstalling.
Error 680 meals no dail tone!, 1. is the phone cable modem plug into the modem port and the phone jack. 2. do you have a dial tone, when you pick up the receiver. If you heard a dial tone, is it continuous? 3. are you using DSL Modem? or broadband connection? If you have another cable available, try it. A bad cable could be the problem.
check the modem. Is it turned on? When you try to dial out, are the
lights blinking? If they’re not, the modem might be damaged. If it’s
possible, attach another modem to see if that solves the problem.
Ok, First off, Yes, if you have a plug in the back of your computer that allows a standard phone connection wire from computer to the wall, that usually means you have a modem. If you have the ability to get Broadband internet, my suggestion is to get that instead. Its more reliable and doesnt have an automatic disconnect feature that AOL has always had. Also, if you already have broadband, then you can connect with AOL directly through the broadband connection and skip the Modem use entirely. Best i can tell you, other than if your computer is not finding the modem, that means its been either disabled or is missing the drivers.
First thing to do is try to connect to the Internet without AOL then sign on to AOL using the broadband connection. When Internet Explorer is open, even without a connection, go to Tools>Internet Options>Connections and check the 'Never Dial a Connection', Click on Advanced and check the 'Automatically Detect Settings' check box. If you are not connecting to the Internet then turn off or unplug the power to the modem, turn it back on and wait 2 minutes. If you don't connect then do the same with the router power. If you still haven't connected using just Internet Explorer, NOT AOL, then talk to your router directly:) Do this by Start>Run>type http://192.168.1.1 (Linksys) or http://192.168.10.1 (Motorola). A logon screen appears. User Name is the manufacturer's name and 'admin' is the password. A web page or dashboard will appear. For a cable modem select DHCP. For DSL select PPPoE. Static addresses can also be entered if you know what they are but probably not. When you see ip addresses listed open Internet Explorer, Firefox, Opera, Chrome or whatever browser flavor you like EXCEPT AOL. Once connected to the Internet then go to AOL. More specifics on your broadband service and hardware makes will get you more specific help if you need. Happy surfing!