I get a notice when i click on PaperPort that says PP Scan Manager has encountered a problem and needs to close. We are sorry etc.......we sre sending notice to Microsoft etc....

Do you use IncrediMail ? See this link. Might want to reinstall it.

http://systemexplorer.net/file-dat [...] e/13469510

I could never get my Control Center software to behave, so I just sucked it up and used Paperport.
I got my first copy several years ago with a scanner and have upgraded through each edition.
With the Brother software, I can put the documents into the feeder, run Control Center on my computer, and it let me edit the application that opens when I click Scan to Email, but the attachment always messed up and gave an error.

With Paperport, I click on Scan Settings and I am presented with options to pick a document type (color, b&w and resolution) and device options including auto straighten, pdf, OCR, etc. As it's scanned, I can then merge or unmerge the pdf pages and name them by hand.

It is a $100 program, but they usually offer it for half price most anywhere from time-to-time.
http://www.google.com/search?q=paperport+12&rls=com.microsoft:en-us:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7&rlz=1I7GGLL_en

There are other Scan to email software programs, that may be free, that will do the same thing.

Carl

1st You download Webcam Driver.
driver
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

click on the link below:

http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/004000/dlf004067.html?reg=us&c=us&lang=en&prod=mfc8480dn_us&type2=2&os=93&flang=8&dlid=dlf004067

Download the uninstall tool from brothers web site.Its looking for a usb connected printer instead of the network connected printer. after you run the tool wich is in the file that unzipped called rempnp and run the file called BrRempnp and choose laser/mutifuntion Led....I have an 8480dn and it worked perfect.. pick your printer and after it closes restart computer.

uninstall and reinstall the printers software.

Paperport 11 crashed as soon as I open it. "PaperPort has encountered a problem and needs to close. We are sorry for the inconvenience." I found that the problem was caused by a corrupt file in the default directory. I moved all the files from that directory to a new one and the problem was fixed. I transferred the files back 3 at at a time until I found the bad file. It was a PDF file not created by PaperPort.
NO help from Nuance
[email protected]

When scanning documents on my MFC 7420, this is what I do. Place document on th scanner bed and don't press any buttons, leave it whatever mode it is in. Go to the computer and click on start> program files> scansoft paperport> open paperport se. When paperport is open click on the scan icon in the upper left corner. A dialog box on the left hand side will ask what you want to scan a picture or document. Select accordingly and press the scan icon.
A new window will pop up and ask what you want to scan and the size. You can either select pre scan or scan. The computer then will send a scan request to the scanner. When it is done scanning close the second window that popped up and the document that you just scanned will be there with a red box around it. Click on the document and it will open, then you can edit and save as needed.
Happy scanning
Hatter1

I found the solution to this problem. Whenever the paper jammed in the feed tray, I was pulling the jammed paper out without opening the door of the feed tray. Apparently, PaperPort gets confused and does not know how to proceed. Now when I get a paper jam, I open the door of the feed tray, take out the paper, click on the paper jam error message in PaperPort, reset the paper in the feed tray, and then hit "scan." Works like a charm.

If you will go through the Advanced Setup wizzard and it completes you will have access to the "Display Scanner dialog"

you have to install the paperport software. This should be done when you have run the whole mfl-pro suite.

go to progr. /scansoft/paperport/ click scanner and simply scan into the paperport desktop.