Question about SanDisk Sansa e260 MP3 Player

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Sansa 4GB mp3 player

I have never had this problem before now, my player says it can not update my system untill i delete up to 6MB, then when I go to my Rhapsody page and try to load my songs so I can delete the player will disconnect it will stay connected up untill this point it will get to where it says found 825 tracks and nothing else happens what do I do now, this is the first time I have had this problem and the first time it says I have that amount of songs on the player when I listen to my player it only shows 255 songs.

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Corrupt database

Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Posted on May 23, 2008

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1 Answer

When turning on my sansa e250, the msg "Refresh Database" and "Not enough space for music DB. Please free 6MB" display on the screen. How do I do that?


Remove the microSD card, then connect the player to your computer and delete stuff from its internal memory until you have 6MB free.

Jan 26, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Says it is full but we deleted all music everything else works just not the music says we need to free up 6mb


Try formatting the player....solves the problen most of the times...if that doesnt solve the problem.install Sansa updater and update your player.

Oct 02, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk e260, no space for music DB, free 6MB


you need to bring the visible folder on the computer to below 4GB (by deleting 90mb or more from it) and then try connecting again. i've _usually_ had success with this.

Oct 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Need help on refreshing database it says to connect to pc?


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Mar 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Recovery Mode, Updated Firmware... Memory Capacity Deleted!!!


It probably changed the mode of the player to MTP instead of MSC. There is a setting in the mp3 player for that.

let us know if it helps.

Dec 21, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Everything is wiped out and so is the radio! Please help !!


The Music DB refers to the information (i.e. - Artist, Album, etc.).

The device need you to free up 6MB so it can create this.

Connect the device to the PC and delete several songs until you have at least 6MB free.

Disconnect it, restart, and youre all set.




Best of Luck.

Nov 03, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

PLEASE HELP I CAN"T LIVE WITH OUT MY SANSA


"Please free 6MB for music DB" means that there is not enough MEMORY for the MUSIC DataBase. Therefore, you cannot see the music on your device.

To resolve this, you need to delete music until your device is less than 6MB of being full.

Generally 10 to 15 songs should do the trick.




Best of Luck,

Oct 31, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa wouldn't work


The device needs 6MB free for each GB of music.

Delete about 10 or 15 songs and you should be all set.





Best of Luck.

Oct 30, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

I lost my free space@!!!


The error message says, please free up 6MB for Music DB (database).

Connect the device to your computer and remove several songs. Restart the device, and you should be back to normal.






Best of Luck.

Oct 13, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa is messed up


It is referring to the "database", or the menus on the device. (i.e. - songs titles, music, artists) It needs at least 6MB of free space on the device to create this. If you freed up what you think is 6MB, it may not be enough. Even though you have a 2GB player, there is only 1.85 of usable space on it. So try deleting some more tracks. If not, format the device and start over. Right click on the device in My Computer and select format. Best of Luck.

Sep 14, 2007 | SanDisk Sansa e250 MP3 Player

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