Question about Microsoft Zune JS8-00001 Digital Media Player

3 Answers

My Zune says it is not connected but it still charges it when it is plugged into the computer?

When i plug it into the computer it says it is charging but it want say "connected" so now i cant put music on it.

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  • 4 more comments 
  • Tele210 May 08, 2008

    When i plug it into the computer it says it is charging but it wont say "connected" so now i cant put music on it.

  • mad_dog3833 Jun 12, 2008




    My Zune says it is not connected but it still charges it when it is plugged into the computer?


  • souske Jun 12, 2008

    my zune is completely dead so i pluged it in the computer and it shows the big batter on it charging but its been pluged in for 2 days now and still says its charging also it dosnt show that it connnected whats wrong with it?

  • Anonymous Jun 14, 2008

    I plug my zune into my computer and it charges but it doesnt sync. i need help

  • renenliz1328 Jun 30, 2008

    my pc will not reconize zune when I plug it in.tried reseting zune & restarting computer.help please........

  • Anonymous Jul 06, 2008

    my zune dosent link to my computer

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Just Restore it or whatever its called. click the arrow button and click up on the pad.

Posted on Jun 20, 2008

You could buy an i pod

Posted on Jul 05, 2008

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You aren't signed in to Zune just click sign in next to your username and if the update now thing pops up update it and you will sign in allowing you to put music on it

Posted on Mar 22, 2010

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SOURCE: HELP!!!!!

Does it require drivers ??

If it was working before then try the following
Click start, right click my computer and click properties
Choose device manager,
Right click on the list and choose scan for hardware changes ,, it should show up..

If it was not working before
The device should have come with a driver cd..
Install the necessary drivers off the cd ( the compuer should do it once the cd is inserted the auto run app will start and select install drivers)
If you dont have the cd log on the manufactures web sit and you should find the drivers for you particular model there along with the other applications you will need.

Posted on Jul 09, 2008

  • 1 Answer

SOURCE: i want to put some music on my zune, but it will not register as being plugged in or turn on.

I let it sit overnight and plugged it into my computer, while my computer was plugged in, and it turned on.

Posted on May 02, 2009

  • 2 Answers

SOURCE: Zune won't let me put music on

restart(reboot) it. hold down left button and up on center button til unit shuts off. release buttons and unit will restart.

Posted on Aug 06, 2009

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I have a 30g Zune which has not been holding a charge for a couple of weeks. This morning the Zune powers up and then shuts off (even while plugged in). I tried the 'hold down the back button and up at the...


Hi,

I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)

To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
  1. Let your Zune device charge for 30 minutes, then disconnect and reconnect the cable to turn on the player. It can take up to 3 hours to fully charge.
  2. Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub.
  3. Use another supported high power source, such as an Xbox 360 console, a Zune AC Adapter, a Zune Car Charger, or a Zune FM Transmitter/Charger.

    Note These devices are sold separately.
  4. If you are connecting your Zune device to a mobile computer, make sure that the mobile computer is plugged in and is not running on battery power. Many mobile computers are configured to conserve power when they are running on battery power to extend battery life. This behavior may affect Zune device charging.
  5. If the Zune device is charging slowly, be aware that, for optimal charging, the Zune device requires at least 500 milliamps (mA) of power. Frequently, USB ports that are located on the front of a computer and on some USB hubs are low-power, 100-mA ports. Typically, the high-power, 500-mA USB ports are on the back of the computer. Additionally, when you suspend the computer or put the computer to sleep, high-power USB ports may be switched to low-power, 100 mA mode.
  6. If the device boots to the home screen but is still not charging correctly, continue with the "Home screen is displayed" steps in the following section.

    If the device continues to display the full-screen charging icon, continue with "Full-screen charging icon is displayed."
  7. If the battery in the device still does not charge correctly, visit the following Web site to sign in and register your device: http://service.zune.net (http://service.zune.net)

    At this Web site, you can submit a request for service if your device qualifies for service.

Dec 24, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My zune is not recognized by my pc


Try rebooting the computer, starting the Zune software and plugging it in again. If this doesn't fix the problem, try uninstalling/reinstalling Zune software, then reboot the computer and plug it in again. If it still doesn't work, then the computer will have to be restored to an earlier date where the pc recognized the zune.

Oct 04, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Nothing wont come up on my computer


Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune won't charge


It's likely you have a motherboard issue. In some cases the dock connector is physically broken (pins get bent or break off), in other cases the charching circuitry becomes defective.
The only way to get it up and running again is to replace the logic board, the part is readily available on ebay. There are zune repair guides that will show you how to replace the logic board or have a tech savy friend do it for you.

Jan 17, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune froze from using the wrong charger


Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!
If this helps Rate this a FIX-YA.

Jan 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune wont charge


unplug the zune. hold the back button and hold the up button until the zune restarts. wait until it turns back on. open the zune program. then plug in your zune. it should work.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Trouble charging my zune


I would say make sure you are in the right USB port. My laptop has 3 and only one of them will charge my mp3 player

Apr 12, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune wont work on my computer


Have you tried using another cable? the cable may be fried...

or a different computer to see if it just doesn't like your computer.

Feb 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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