Question about Brother Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: I get a white line
Try cleaning the optics and the charge corona. If you do not have the operators manual which outlines the proceedure, go to www.welcome.solutions.brother.com. The proceedure is in the CLEANING documentation. Make sure the wire cleaner is pushed all the way back to its home position. Otherwise, the white line may return if the cleaner is left in the expoure path. IF THE WHITE LINE APPEARS ON PRINTED PAGES GENERATED BY YOUR COMPUTER, THE WIRE CLEANER IS THE MOST LIKELY CAUSE.. IF THE WHITE LINE APPEARS ON PRINTS THAT WERE SCANNED USING THE BROTHER SCANNER, THE OPTICS MAY BE SMUDGED. LOOK FOR CORRECTION FLUID ON THE GLASS **** (THE NARROW SCAN GLASS). THIS IS THE USUAL CAUSE.
Posted on Jul 23, 2008
Do your incoming faxes have the same marks?
If not you might find that the scanning part of your machine has a dirty mark on the glass or that the unit has become faulty.
Try and take a copy from the machine and print from a report or any print from memory.
If you have the black lines on both then i'd suggest getting a new drum unit, if u have it only on the copy I would have a look at your scanner glass and see if there is a dirty mark on it. if not maybe call out an engineer as the scanner unit maybe faulty.
Need anymore help msg me.
Posted on Dec 11, 2008
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