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Posted on May 08, 2008
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Brother MFC 9180 Printed pages have ridged type ink/smudge line down whole left hand side of paper. Paper and print elsewhere is fine but paper underneath the markings appears to be crinkled and not smooth like the rest of the paper.

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2 Related Answers

Anonymous

  • 158 Answers
  • Posted on Jul 23, 2008

SOURCE: I get a white line

Try cleaning the optics and the charge corona. If you do not have the operators manual which outlines the proceedure, go to www.welcome.solutions.brother.com. The proceedure is in the CLEANING documentation. Make sure the wire cleaner is pushed all the way back to its home position. Otherwise, the white line may return if the cleaner is left in the expoure path. IF THE WHITE LINE APPEARS ON PRINTED PAGES GENERATED BY YOUR COMPUTER, THE WIRE CLEANER IS THE MOST LIKELY CAUSE.. IF THE WHITE LINE APPEARS ON PRINTS THAT WERE SCANNED USING THE BROTHER SCANNER, THE OPTICS MAY BE SMUDGED. LOOK FOR CORRECTION FLUID ON THE GLASS **** (THE NARROW SCAN GLASS). THIS IS THE USUAL CAUSE.

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Martin Ryan

  • 18 Answers
  • Posted on Dec 11, 2008

SOURCE: 3-INCH WIDE VERTICAL LINES RUND DOWN LEFT SIDE OF FAX MACHINE

Do your incoming faxes have the same marks?
If not you might find that the scanning part of your machine has a dirty mark on the glass or that the unit has become faulty.
Try and take a copy from the machine and print from a report or any print from memory.
If you have the black lines on both then i'd suggest getting a new drum unit, if u have it only on the copy I would have a look at your scanner glass and see if there is a dirty mark on it. if not maybe call out an engineer as the scanner unit maybe faulty.
Need anymore help msg me.

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1answer

My dcp165c printer print quality prints black & yellow colour. i clean print head through maintance 76 but problem cannot be solved
How is the printer printing black and yellow color? Is it a smudge?

When I print, the pages are smudged with ink. What should I do?
Description: - If smudged stains appear at the top center of the printed page:
  • Make sure the paper is not too thick or curled.
    Also, verify that the appropriate paper is being used and that the paper type set in the machine matches the media used.
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

- If smudged stains appear at the right or left corner of the printed page:
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

- If smudged stains appear on the reverse side or at the bottom of the page:
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
  • Make sure the printer platen is not dirty with ink.

    How to clean the machine's printer platen
    1. Unplug the machine from the AC power outlet.
    2. Lift the scanner cover until it locks securely in the open position.
    3. Clean the machine's printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.

      platen1.gif
    4. Close the scanner cover.

  • Make sure you are using Genuine Brother Innobella™ Ink.
    > Brother Genuine Supplies information


  • Make sure you are using the paper support flap.

    To use the paper support flap, pull out the paper support (1) until it clicks and unfold the paper support flap(2).

    flap1.gif
Read full answer
Aug 03, 2010 • Brother Computers & Internet
tip

How to make duplex copies with a Brother MFC-240C printer
The Brother MFC-240C is a well-performing multifunction color printer. There is a lot that it can do, but one limitation it has is the inability to make double-sided copies. If you need to make a duplex copy of something, you can do it manually by re-feeding the paper once you've copied the first side.

After the first side of the page has been printed, let the paper sit for a minute or so to make sure the ink has dried. Then, put it back into the paper tray on the top of the stack. Make sure the back side of the page (the side that has not been printed on yet) is facing down, and the lead edge of the page (the edge that was fed out of the printer first) is facing toward the inside of the printer, rather than toward you.

Once the paper is set, push the tray back in and print the document or image that you want to appear on the back of the page. If you are printing multiple pages, position the paper so that the page you want printed on first is on the top of the stack.

The MFC-240C was not designed for duplex printing, so you may run into some issues with it, especially when you are using very thick or very thin paper. With very thin paper, the ink may bleed through to the other side of the page. With very thick paper, you may have to let the paper sit for a longer time after the first side is printed, because the ink could take longer to set and dry.
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on Jul 06, 2010 • Brother MFC 240C All-In-One InkJet Printer
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My Brother HL1230 printer prints with whole lines of text missing several times on a page and gets worse by missing more lines if printing several pages. It has a new toner cartridge. How can I sort this...
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".

This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.

Good Luck
RK
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Jan 28, 2010 • Brother HL 1230 Laser Printer
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I have a Brother MFC 240C printer that will not print black ink. I just changed all the cartridges. All the other cartridges print. I ran the clean cycle many times. No error messages just blank paper.
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".

This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.

Good Luck
RK
Read full answer
Jan 17, 2010 • Brother MFC 240C All-In-One InkJet Printer
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Brother 420CN printer will not print black ink. Have replaced the cartridge and after several cleaning cycles, it still will not print properly. Test Print shows colors are fine but black ink is hit and...
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".

This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.

Good Luck
RK
Read full answer
Dec 20, 2009 • Brother MFC 420CN All-In-One InkJet...
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When printing lines are running through the sentences.I have a brother mfc440cn printer
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".

This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.

Good Luck
RK
Read full answer
Dec 09, 2009 • Brother MFC-440CN InkJet Printer
3helpful
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Black ink in brother 240c printer does not print new cartridge
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".

This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there. Better than throwing the printer.

Good Luck
RK
Read full answer
Nov 20, 2009 • Brother MFC 240C All-In-One InkJet Printer
0helpful
1answer

Brother MFC 7820N Smudging Concern
If smudged stains appear at the top center of the printed page:
  • Make sure the paper is not too thick or curled.
    Also, verify that the appropriate paper is being used and that the paper type set in the machine matches the media used.
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pagessettings.

- If smudged stains appear at the right or left corner of the printed page:
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pagessettings.

- If smudged stains appear on the reverse side or at the bottom of the page:
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
  • Make sure the printer platen is not dirty with ink.

    How to clean the machine's printer platen
    1. Unplug the machine from the AC power outlet.
    2. Lift the scanner cover until it locks securely in the open position.
    3. Clean the machine's printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.
    4. Close the scanner cover.
  • Make sure you are using Genuine Brother Innobella™ Ink.
    > Brother Genuine Supplies information
  • Make sure you are using the paper support flap.

    To use the paper support flap, pull out the paper support (1) until it clicks and unfold the paper support flap(2).

platen1-y4i03b33115mpu3ejihwhjwc-5-0.gif

flap1-y4i03b33115mpu3ejihwhjwc-5-2.gif
Read full answer
Sep 11, 2017 • Brother MFC-7820N All-In-One Laser Printer
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I get a white line on the printed pages on my Brother MFC4800. The line is about 5mm wide and runs down the left hand side of the paper, cutting through the type. Can you help please
Try cleaning the optics and the charge corona. If you do not have the operators manual which outlines the proceedure, go to www.welcome.solutions.brother.com. The proceedure is in the CLEANING documentation. Make sure the wire cleaner is pushed all the way back to its home position. Otherwise, the white line may return if the cleaner is left in the expoure path. IF THE WHITE LINE APPEARS ON PRINTED PAGES GENERATED BY YOUR COMPUTER, THE WIRE CLEANER IS THE MOST LIKELY CAUSE.. IF THE WHITE LINE APPEARS ON PRINTS THAT WERE SCANNED USING THE BROTHER SCANNER, THE OPTICS MAY BE SMUDGED. LOOK FOR CORRECTION FLUID ON THE GLASS **** (THE NARROW SCAN GLASS). THIS IS THE USUAL CAUSE.
Read full answer
Jul 23, 2008 • Brother Office Equipment & Supplies
0helpful
1answer

Black smudge streaks on rightside of printed/copied material
Can only be two things the drum or the fuser. More than likely drum they last about 4 toners i think.

Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).

Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine.
Read full answer
Dec 17, 2007 • Brother MFC 7420 All-In-One Laser Printer
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My dcp165c printer print quality prints black & yellow colour. i clean print head through maintance 76 but problem cannot be solved

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