Question about Kwikset 4 Lido Lh Passage Levers Satin Chrome 200ll 26d

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I have a Schlage F51 lever door lock. The latch is stuck and even after removing all hardware, I can't get the latch out of the door. Is there a way to reset the latch so I can open the door and remove it? Thanks, Mike

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  • Anonymous Mar 17, 2014

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When you say "removing all hardware" do you mean,All hardware such as hinge pins and or hinges to get the door off?

Posted on Oct 15, 2010

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I cannot open my outside door. It's a Schlage lock and with both doorknobs off the lock will not allow me to turn the square piece when all locks are off


Your door likely got slammed and the dead latch function of that latch is really tight. Can you wiggle the door at all? If not...put the lock back on so you have something to turn on and push the door as if you were closing is (use your shoulder or a buddy if you have to) and give the lock a twist while applying this force to free up the latch. This is not uncommon when a lock is set to function properly with the dead latch NOT going into the hole of the latch plate but is forced there by a gust of wind slamming the door! Let us know if it helps you.

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Schlage locks do not lock the inside knob or lever. After releasing the turn button, also turn the inside lever or knob, then check the outside knob.
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Make sure latch isn't biding and going all The way into the latch plate if the latch is up it won't lock ! Make sure it locks while the door is open !

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Recommend resetting the lock back to factory settings and try reprogramming. Also if you don't hold the latch while turning the key to lock/unlock the door it may not be recognizing the keys inserted and this will keep the key in place. Try that before resetting to factory just make sure you hold latch and turn key until it wont turn anymore.

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Really sounds like one of 2 possible problems.
First, perhaps the door latch itself is broken, and that is unlikely, except that I am unfamiliar with that particular latch on that particular car.
Second, it sounds like, if you were to take the door panel off, you would find the latch is locked because one of the locking levers is holding the door latch locked.
There or 2 or 3 lever like things that affect the latch.
There is a lever from the outside door lock that goes to the door latch.
There is a lever from the inside locking handle that goes to the door latch, and yet may be one more.
If any of these are "stuck" or broken, they will "hold" the door latch in the locked position.
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Start on this web page to identify your lock:

http://consumer.schlage.com/Products/Pages/category-landing.aspx?category=Electronic+Security

Then go to this page for links to the proper instruction and programming manuals and videos for your lock:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

If you're still having a problem or need parts, here is the contact information for Schlage Customer Service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Hope this helps!

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