Question about Microsoft Xbox 360 Console

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Put in game, close tray. Says it is reading disc and then just goes back to open tray. Will not read disc. Does the same for movies. Why won't it read the disc??

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  • 13 Answers

You have a bad CD drive and you will need to get it replaced.

Posted on Aug 31, 2010

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1 Answer

When i put the game it says open tray ,close tray,reading open tray i dont think that its reading my games i dont know how to fix this please can you try helping me.


Try wiping the disc with a damp tissue or something that's not bumpy or rough, not a paper towel. It happens alot on my movies and games so I know what to do. If it doesn't work then do it again. Wipe the cloth on the disc in slow circle motions on the silver part

Jun 05, 2011 | Video Game Consoles & Games

1 Answer

My xbox 360 will not read the disks i put into it. it is like it isn't reading that there is a disk in in the tray. it says open tray then close tray over and over again. it wont spin the disk to read it.


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.

Or Click here to download repair guide

Jan 04, 2011 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

Oct 25, 2010 | Microsoft Xbox 360 Console

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

2 Answers

I put the disc in and on my tv it says open tray and when I do that and close it it says reading then goes back to open tray.


Hi friend try this:

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

if the problem still persists then you need to replace your disc drive.
Please vote for me.

Feb 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox will not read disc


you are going to have to send it in. unless you want to open it up and clean the laser reader, but that voids your warranty and isn't a guarantee.

Jun 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Loading disc and reading


Though i fixed the Disc Read Error myself within anhour but please test the below method at your OWN Risk. Please alsonote that microsoft is no longer providing Extended warranty for E74Error.

Check out this DIY Video Guide,that explains step by step instructions to fix Disc Read Error yourselfwithin an hour. It also provides the money back guarantee in case youare not satisfied. As i fixed my Xbox myself so i thought to share itwith you guys.......












Mar 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Put on a disc in xbox 360, it reads and then open tray


all u have to do is buy a can of dust remover or canned air, or u could buy a dvd eye cleaner, and that should fix the problem if not then u have no other choice then to send it in

Mar 23, 2009 | Microsoft Xbox 360 Console

1 Answer

When u put a game in the 360 it keeps saying play dvd


i always just take the game or movie out and put back in till it works.

Mar 19, 2009 | Microsoft Xbox 360 Console

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