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Running webroot antivirus and it will find issues - but it will not remove them and it freezes up after a while. I've uninstalled and reinstalled it and it still does it

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Its looking like the error in ur registry so make ur registry clean using reginout regcleaner it will solve ur problem

Posted on Aug 30, 2010

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I want to uninstall webroot and start over. I'm unable to remove aei.exe and other files. How can I accomplish this?


You may need to reinstall it to fully uninstall it. The uninstall may not have worked.
Have you turned off your computer since uninstalling Webroot? (Fully turned off, not hibernation mode) That may get rid of the running file.
To finish the job after uninstalling, simply delete the directory from the C: drive. (You may have to turn off and restart the computer before it will allow you to delete the folder.) A lot of programs that download updates on a regular basis will leave the updates on your hard drive even after an uninstall.

May 31, 2012 | Webroot Software Spy Sweeper with...

1 Answer

Webroot antivirus protection turns off all the time and takes forever to turn it back on.


I would uninstall it and reinstall it.
It is also possible that you have a virus on the computer that is messing with it.
I would suggest you go to www.malwarebytes.org and download and run malwarebytes to see if there might be something bad running on your system.

Apr 10, 2011 | Webroot AntiVirus with AntiSpyware &...

1 Answer

I'm having problem uninstalling webroot antivirus


Make sure Webroot AntiVirus is not running on your computer. The uninstall application will not complete successfully if the application's files are in use.
Follw the follwing instructions to uninstall Webroot antivirus
From "Control Panel" -> Use Add/Remove to remove the program
Reboot your PC and the process is completed.

Dec 28, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

I cant uninstall webroot antivirus from my computer


**Note
Make sure Webroot AntiVirus is not running on your computer.(ie. Exit the program). The uninstall application will not complete successfully if the application's files are in use.

From "Control Panel" -> Use Add/Remove to remove the program
Reboot your PC and the process is completed.

Hope it helps.

Oct 30, 2010 | Computers & Internet

2 Answers

Webroot is slowing down my computer, what can i


ya yo ve to remove it from your startup

open run and type msconfig and press enter
a dialog box ll get open in tab click start up tab and deselect webroot and apply the changes...

thats it

Apr 18, 2010 | Webroot Spy Sweeper (spysweeper) for PC

4 Answers

I am trying to uninstall webroot spysweeper with antivirus but cant find it to remove it, what should i do?


Under normal circumstances, like any other Anti-Malware software, Webroot will protect itself. You cannot randomly shut down its service. You cannot use most external uninstallers.

Always try to uninstall it using Add & Remove Programs first (on XP) or Programs and Features (In Vista and 7), or the uninstall link in All Programs on your start menu.

If you are not able to find it in any of these places, get the official cleanup utility from Webroot directly at:

http://download.webroot.com/SSCCleanup.exe

This utility is made to cleanly shut down and clean up Webroot SpySweeper, Antivirus, and Internet Security Essentials and will even remove itself when it's done.

Dec 21, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

How do I stop webroot from running to uninstall? The virus protection isn't running and I want to reinstall. I am running Windows XP


If available, it is highly recommended that software be uninstalled through this option of Windows. To view a list of currently installed programs in your computer click Start, Settings, Control Panel, and double-click Add/Remove Programs. Within Add/Remove programs click the "Install/Uninstall" tab or click the "Change or Remove Programs" button.

Aug 09, 2009 | Webroot Software Antivirus With...

1 Answer

Webroot antivirus won't run.


I'd uninstall and go with something like Avira Antivirus
I haven't had ANY issues running this program. All I deal with is the occasional pop up when new definitions are installed. For what it can do, I think it's the best out there for it's price range...free.
If you wish to stick with Webroot...it sounds like it's conflicting with other program/s. Make sure your program is compatible with your OS. It wouldn't surprise me in the least if it were Vista.

Jul 09, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Reinstalling webroot antivirus


You can go to start then control panel then add/remove programs and uninstlal webroot from there. Just highlight webroot and click remove

Apr 11, 2009 | Webroot AntiVirus with AntiSpyware &...

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