Question about Canon ZR900 Mini DV Camcorder

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My canon zr90 keeps saying remove cassette and i have tried different cassettes as well as charging it. nothing seems to work and i need to have my college recruiting video finished by tomorrow. Please Help John

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This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly or a defective clutch in the take-up spool and can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired by a qualified service technician.
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My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

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Posted on Sep 03, 2010

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Posted on Jan 02, 2017

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This is usually caused by a defective component in the tape detection circuitry and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

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you could hit like the method for if a canon won't let you put in a cassette but i don't know if that will work. just hit it on the non screen side a few times and in theory it should work.

if nothing it will get rid of stress

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1 Answer

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The "remove cassette" problem on Canon DV cameras is a general fault error that can be induced by many varied problems from faulty dew sensors to jammed mechanisms. These mechanisms are small and delicate and it does not take much to stop them working. If the head drum is starting the next thing that should happen is the capstan spins which in turn drives the take-up spools when the cassette loads. Tape tension problems (other than a broken tape) would not be detected until after the capstan is running. With the battery removed and the cassette door open, CAREFULLY attempt to rotate the capstan spindle. I use a small rubber insulating sleeve stretched over a small screwdriver. If this does not solve the problem then other possibilities are that the printed ribbon cable from the cassette mechanism to the camera needs re-seating or perhaps the capstan drive motor is faulty. However, try and look for the obvious first. To investigate further by dismantling is extremely difficult and I would not recommend it unless you want to risk writing-off your camera completely. I have done this operation (successfully) as a last resort and found that re-seating the printed cable in its socket solved the problem, however, I would not recommend or suggest this decision be entered into lightly. Its a good feeling when you get it working again but sickening when you have to allocate it to the re-cycle bin. As I say, this fault indication has many causes. Getting it serviced by Canon is not an option as the cost would exceed its value so unless you can find a local repairer that's prepared to look at it, then you have very few options.

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