You can have your phone be restored in any tiange. they restore the factory settings forcefully/manually. it resets the security code and pin code, but it erases all the date in you phone-pic(if any), contacts, messages, etc.
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There is no home button on the AT&T Pantech Renue... So there is no way to master reset it.. someone email me.. Im having issues.. My little sister put a lock on the Reset option and she dont remember the password and I dont know the password. My email is email@example.com
Here's a little tip for you, when it asks you for your unlock code, press the menu key. It'll ask you for your security code. If you haven't changed it, it should still be six zeroes. Enter that and you should have your phone unlocked.