Question about Toshiba Satellite M115-S1061 Notebook

1 Answer

No internet packets received

Wireless and ethernet does not receive packets (Loss of internet connection.)

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  • Anonymous Jun 06, 2008

    I have the same problem...

  • ritzcheese
    ritzcheese May 11, 2010

    The laptop will not receive any packets if it cannot receive a valid IP address from your router or from the access point.



    - Have you already checked the IP address, Subnet, Gateway and DNS on the laptop?

    - Do you have your own router? If so, what's the brand and model number of it?

    - What's your network set up like? (Number of computers, Internet provider)

    - If you have more than one computer, do you have Internet connections on those computers?

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  • Expert
  • 86 Answers

Hi,

1. just check the lan card is enbled
example:my network place --right click---properties---wireless lan card,

2. check the R u getting ip address,
example: start---run---cmd----ipconfig

Posted on Jun 07, 2008

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How do I fix server error 8004849


This is from Microsoft:-

If you receive Server Error: 0x80048849 and/ or 0x80048820 in Windows Live Mail at home or while you're in your regular network, it may be due to the setting of the MTU (Maximum Transmission Unit) on the mail client.
If you get this synchronization error at a coffee shop, airport or a place from where you don't usually connect to the internet, we suggest synchronizing mail on your regular internet connection.
When the MTU setting on the mail client is larger than the MTU settings configured on network devices between your mail client and the mail client servers, some data packets may be lost, causing mail synchronization to fail.
Follow the steps given below to fix synchronization errors due to mismatched MTU settings:
Determine the MTU setting on your network device
Apply the MTU setting to your mail client
Determine the MTU setting on your network device
This is a trial and error process, and will be different for each user. You may have to repeat the procedure below a few times, before you can find out the MTU setting of your network device. Follow the steps below:
Open command prompt
Click Start ? Run ? Type cmd
In the Command Prompt Window, type in the following:
Ping <Mail server address> -f -l 1500
Notes:
The <Mail server address> is the IP address of the mail server that you are unable to synchronize with.
For Hotmail, 65.55.33.106 is the IP address for DeltaSync (mail.services.live.com).In this document we will be using this IP address as an example.
In the -l 1500, 1500 is the max MTU for Ethernet connections.
You may get an error like this (100% packet loss):
C:\Users\username>ping 65.55.33.106 -f -l 1500
Pinging 65.55.33.106 with 1500 bytes of data:
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.
Ping statistics for 65.55.33.106:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
If you received the error above, subtract 28 from the 1500 bytes of data. In the Command Prompt Window, type in the following:
Ping <Mail server address> -f -l 1472
If you get a 0% Packet Loss with 1472, it means the MTU setting of your configured network is 1472
Note: If you continue to receive the error described in (b) above, repeat the above steps by subtracting 28 from 1472 bytes of data. Repeat these steps until you get a message for 0% packet loss. If you were able to communicate with the mail server at an MTU size of 1424, you will receive the following:
C:\Users\username>ping 65.55.33.106 -f -l 1424
Pinging 65.55.33.106 with 1424 bytes of data:
Reply from 65.55.33.106: bytes=1424 time=230ms TTL=241
Reply from 65.55.33.106: bytes=1424 time=196ms TTL=241
Reply from 65.55.33.106: bytes=1424 time=162ms TTL=241
Reply from 65.55.33.106: bytes=1424 time=163ms TTL=241
Ping statistics for 65.55.33.106:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 162ms, Maximum = 230ms, Average = 187ms
Apply the MTU setting to your mail client
Follow the steps below:
Open command prompt as administrator (you must be an admin on the computer)
Click Start ? Run ? Type cmd
In the Command Prompt Window, type in the following:
netsh int ip show int
You will receive a message similar to the following. Find the connection name that you use to connect to the internet and note the Idx value
C:\Users\Username>netsh int ip show int
Idx Met MTU State Name
--- ---------- ---------- ------------ ---------------------------
1 50 1472 connected Loopback Pseudo-Interface 1
11 20 1472 connected Local Area Connection
To apply the correct MTU setting on your mail client, type the following in command prompt:
netsh int ip set interface <Idx value> mtu= <MTU setting of your router> store=persistent
Press Enter
For example, if the correct MTU setting was 1424 and Idx value of your connection was 11, you will type:
netsh int ip set interface 11 mtu=1424 store=persistent
If (c ) was successful, you will receive the confirmation message "Ok"
Exit command prompt
Restart your computer
Open WL Mail and see if the issue persists.
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The problem is might be your computer is CONNECTED,but there are no network activity so you're receiving no packets
If you can't connected to the internet,then that network probably doesn't has an internet access on it

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1 Answer

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First make sure your modem is wireless, if it is not, you need to purchase a wireless router that connects to your modem. If that is all in place and you still have no connection, you may have to unplug modem and or wireless router for 30 second then replug back in, wait a few minutes, then try to get on line, if that does not work, go to the desktop, go to start, then to run command, punch in cmd, then enter, a black screen should appear, type in ping then a space then your ip address, like mine is 169.254.2.63 if you don't know it call who you have for internet service, ask them for it, that said press enter, you should receive a message saying 4 packets sent 4 packets received 0 loss, this now means your connection is good, and you should be able to go online, also within windows is a network troubleshooter, you can go there: start:control panel: network settings.also one other big reason it could be also is that your modem is secure, and has a wep key, you need that to make a connection, the wep key is printed under your modem, write it down. Then go to internet explorer like you are going online, now look on the task bar all the way to the right, right click the little computer scrren go to open network connections, strat a new connection, follow the prompts, and when asked put your wep key in.

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6 Answers

Cannot connect to internet


First check ipaddress Click Start -run- type cmd hit enter for XP or Start -search-type cmd hit enter in Vista. On the DOS black screen after the blinking cursor type ipconfig hit enter check the ipaddress if are getting ipaddress other than (169........) it is proper ipaddress for e.g 147.14.48.478
Ping the default gateway e.g ping 147.11.445.478 if you are able to get packets send 4 received 4 loss zero is with Internet explorer or operating system.
If unable to ping or getting 169..... ipaddress . you are having static ip address
On the black screen at the blinking cursor type ipconfig /release hit enter
then type ipconfig /renew hit enter .check ip address
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Create new administrative account in XP and do MSconfig .Restart the system and logon to new account and try connecting to internet.
If issue persist might have to repair IE or operating system as it is software issue or virus issue.
You can connect a different computer if you have one and check internet.
If unable to get any ipaddress or still getting static ip address ,reset modem or check ethernet cable ,do a hard reset on the internet modem.Shutdown and restart computer and check ipaddress then try connecting to internet. Good luck.

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1 Answer

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For internet
Resolution:
First check ipaddress
Click Start -run- type cmd hit enter for XP or Start -search-type cmd hit enter in Vista. On the DOS black screen after the blinking cursor type ipconfig hit enter check the ipaddress if are getting ipaddress other than (169........) it is proper ipaddress for e.g 147.14.48.478
Ping the default gateway e.g ping 147.11.445.478 if you are able to get packets send 4 received 4 loss zero is with Internet explorer or operating system.
If unable to ping or getting 169..... ipaddress . you are having static ip address
On the black screen at the blinking cursor type ipconfig /release hit enter
then type ipconfig /renew hit enter .check ip address
Ping default gateway then ping www.google.com if you are able to get packets send 4 received 4 loss 0. Try connect to internet using internet explorer or other browser. if still unable to connect then issue with firewall or antivirus or IE corruption .
Create new administrative account in XP and do MSconfig .Restart the system and logon to new account and try connecting to internet.
If issue persist might have to repair IE or operating system as it is software issue or virus issue.
You can connect a different computer if you have one and check internet.
If unable to get any ipaddress or still getting static ip address ,reset modem or check ethernet cable ,do a hard reset on the internet modem.Shutdown and restart computer and check ipaddress then try connecting to internet.

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use correct ip address and DNS address and the n check the connection with domain and then connect it to internet. use ping with ip address to check the modem performance.

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1 Answer

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