Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

1 Answer

HP C4180 Carriage Jam

Hello:

I put a color ink cartridge in my HP C4180 and it jammed. I tried following the online directions to try to slide it and turn the printer off and on to reset, but it would not slide. It is just stuck in by the right side of the printer. I tried plugging and replugging in and there is no paper jam or anything.

Best buy told me that since the printer was under $200, it is basically disposable and would cost too much to fix.

Please advise,as I would hate to have to buy a new printer.

Thank you.

/Lisa
lbendler2222@gmail.com

Posted by on

  • Lisa2222 May 08, 2008

    Thanks very much for your help. I will call them and give it a try.

    If I do end up having to purchase a new printer, what would you suggest? What is a good printer that you would recommend for home use? We print A LOT and copy and scan some.

    Thanks for your help. It is VERY MUCH appreciate!!!

    /Lisa


×

1 Answer

Lisa,
you can call HP technical service which is open 24 * 7 and the phone number is 1 800 474 6836 for US customers.
Customers of other countries can open the following link: http://welcome.hp.com/country/us/en/wwcontact_us.html

There is a high chance of the printer hardware failure. If the printer is under warranty, HP will replace the printer for you.

Posted on May 08, 2008

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http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00806599&dlc=en&product=1141647

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http://tinyurl.com/3xyaq9

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