Question about Canon PowerShot SD1000 Digital Camera

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Canon camera downloading

All of a sudden, when attempting to download pictures to a Mac via cable, the computer cannot find the camera. This was not a problem heretofore.

i tried to use the disc that the camera came with to download it and nothing is working. it cant find the camera when i connect it!

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  • mccoyb May 09, 2008

    I'm having the same problem with a Canon PowerShot A700. I've downloaded many thousands of photos and now... all of a sudden... it will be in the middle of downloading and it will quit and the Zoombrowser will pop up and show me only a fraction of the photos on the camera. Sometimes I get 3-4 images, sometimes 20 or so. It's unpredictable, making me think it's a USB communication failure on the camera side.



    It's not a memory card problem because it happens on two independent memory cards. In addition, I can access EVERY IMAGE & MOVIE on the camera fine, so I can't blame the memory cards.



    When I try to go to the MS Explorer, I sometimes see the "Canon Powershot A700" come up under "My Computer". Sometimes, it comes up with a message, "Cannot detect Camera... check connections, bla bla". Sometimes it lets me click on that and see my photos/movies, sometimes it doesn't. Sometimes it lets me copy/paste them to my computer hard drive, but nearly always, it stops copying early on, and Windows complains the process thread was terminated.



    I've tried it on many different USB ports on my computer, using a couple different USB cables. Same problem. I honestly believe that the Canon Powershot cameras are having USB communication errors. Sounds like other people are having the same problem. I design high-speed communication equipment for a living, and this sporadic behavior just seems to point at USB failure on the camera.



    What are you going to do about it, Canon?

    If you do nothing, I'm going to YouTube the problem to warn consumers and buy another brand.


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An update from Mccoyb:

I have to take back some of the previous conclusions about the problem being with the Canon Camera. I based conclusion on the belief that I'd previously had the same problems on a different computer. I think that is now incorrect.

Adding to previous comments above:
I pulled the memory card out of my camera and into an SD CardReader. Plugged the cardreader into the USB port where the camera had been. Again, problems. I switched USB ports. Still, problems reading the card reliably just as the camera had done.

I took the same USB cable to another computer. This time, I could access all data flawlessly on BOTH the cardreader the camera. On this computer, no Canon software had been installed, so I used Microsoft's tool (automatically pops up when camera turned on) to copy the pictures to the hard drive.

I'm starting to think my USB drivers on one computer are somehow completely hosed up. So many different hardware USB ports should not simultaneously start failing. In addition, I tried a THUMB DRIVE and it had very slow performance and problems recognizing the drive letter. However, I tried an external 500 GB hard drive, and the drive letter came up without any problems.

Something may have changed with a Microsoft update that caused USB drivers and/or handling of the USB ports to change. Either that, or there is a virus impacting only the USB ports.

Anyhow, I don't believe it's the camera now or the memory cards.

Posted on May 09, 2008

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