Question about Sony Playstation 3 (PS3) Console

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I am the owner of a console re pair shop in Washington State. I have a PS3 that failed half way through a Firmware Update and now it will do nothing. Every time I try to restore the PS3 system it tells me that the Hard Disk is not accessible, I have tried several Hard Disk with no luck. is there a way to create a system boot disk on a thumb drive to recover this system?

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  • info74712 Aug 29, 2010

    There are 4 CMOS post, which ones do I short across? and as soon as I try this I will let you know how it went.



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Ok the way I deal with these situations is to download update 3.15 or newer onto a USB drive. Completely take the PS3 apart right down to the motherboard. Remove the CMOS battery and short the contacts so it forgets everything it was doing. Put the PS3 back together and enter the recovery menu. Select system update and go through the process of updating the PS3 via USB stick. Make sure you create a directory on the USB stick called PS3/UPDATE and place the PS3UPDAT.PUP file in that directory. One thing to consider is reinitialising the hard disk. If you have a sata USB dock for 2.5" drives plug it into your computer, goto administrative tools -> computer management -> disk management. Check where your PS3 disk is listed to see if it says "Online". If it doesn't, right click on the area where it says uninitialised and click initialise disk. This will basically turn it back on. Every time I have done this I have brought PS3's back to life.

Hope this helps and good luck

Posted on Aug 29, 2010

  • Kevin Penn Aug 29, 2010

    Just short across where the battery actually comes out of, between the brass terminals of the battery holder. As a last resort the other way I have had to do this is go through the cmos clear short, if your PS3 console is actually stopping while updating, remove the hard drive just before it gets to the point when it fails. Dont do anythingm wait for the PS3 to say an error occured and there should be a 60 second countdown before it resets, while it is counting down quickly plug the drive into a computer, initialise the disk and wait for the PS3 to restart, about 10 seconds after it has restarted and there is a blank screen, reinsert the hard drive into the PS3. After a while it should come up with a message saying the hard drive needs to be formatted. I have sometimes had to resort to this method. In case you didn't know if your PS3 brings up an error code in the middle of updating it is usually down to faulty hardware. The last time I had this problem was with a PS3 that had a faulty blu ray player. This was only last week. I managed to update the PS3 without a blu ray plugged in. Hope this helps

  • Kevin Penn Aug 29, 2010

    Just to clarify where to short the cmos battery socket :-

    Not PS3 cmos socket but you get the point :)



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I updated my PS3 to OFW 3.55 (via USB), now i want to update the Kmeaw CFW3.55 (via USB) and get the error code 8002F997 (after 78% of PS3 copying the update). It does not work if i try the update in...


- This error is caused by an issue with updating the PlayStation 3 firmware by USB drive. Ensure there are no problems with the USB drive. Download the firmware update to the USB drive again to ensure the firmware file is not corrupt. Try the installation of the firmware again. If all else fails, update firmware over the network.

Sep 14, 2011 | Sony Playstation 3 (PS3) Console

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What dose error code 8002f998 mean on a ps3

Do you actually mean 8002F994 or 8002F997?

8002F994 - To many people downloading the update just sit back until the morning
around 5am - 11am and you should be able to get it.

8002F997 - Trying to Update the Firmware, copying to a file and installing from a USB
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Because I found nothing of this error. Please check and let me now if it really is 8002F99.

May 19, 2011 | Sony Playstation 3 (PS3) Console

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I'm updating my playstation but it keeps failing and it said to cantact tech support. The error code is 8002F1F9

I think your problem is due to a Firmware glitch. Try reformatting your hard disk under 'System Setting'. After that, download the latest Firmware update to a USB flash drive, and update it via Storage Device under 'Update'. This should get your Ps3 up and running properly in no time I hope this helps! - Omn1cide

Mar 05, 2011 | Sony Playstation 3 (PS3) Console

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I have been trying to pair my headset to my ps3 but it just keeps searching and finds nothing

A Recent update from sony disabled most usb devices.

Make sure your headset can sync

Nov 13, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 is saying a serious error has occured


This red screen error is most often associated with a problem during a firmware update or with firmware that has failed to load properly and gets stuck midway through loading.

There are a number of these PS3 units that are faulty and failing to load firmware properly and I would advise you to contact Sony directly with the serial number of your unit to check if yours is one that is effected. Phone 800-345-7669 (800-345-SONY)

It appears Sony are offering to replace consoles that are effected by this.

Check out this Video where this person is describing what Sony advised when he reported the same fault to them.

Thanks for using FixYa.

Dec 17, 2009 | Sony Playstation 3 (PS3) Console

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Playstation 3 turns off for every ten seconds and I can't update!

HI. You will need to Clear Any Failed system updates that cause the console to error. Use this procedure to acheive this .
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  • While holding the sync button press the power button to turn on the console
  • Continue to hold the sync button until the Console has booted up completely.
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Oct 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I have a problem with the new playstation 3 version 3.0 firmware causing my PS3 to freeze

Be patient Sony comes very soon with another update for the firmware,
you are not the only one with these problems.

Sony writes about firmware v.3.00:

SCEA is aware of reports that PS3 owners are experiencing isolated issues with their PS3 system since installing the most recent system software update (v3.00). Rest assured that we are looking into the matter and will provide an update here as soon as possible. We apologize for any inconvenience, as it’s our mission to deliver the best consumer experience on all PlayStation platforms.

Sep 08, 2009 | Sony PlayStation® 3 (60 GB) Console

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Problems since last update

its sounds like a possiable corupted firmware update. have you tried resetting the ps3 to factory default....then try reinstalling the firmware, i myself have not had any of these issues. to reset back the ps3 go to settings and find the tab to reset the ps3.....BE AWARE YOU WILL POSSIABLY LOOSE ANY SAVED DOWNLOADS ETC...MUSIC....PHOTOS....MEDIA ....AND WILL HAVE TO REDOWNLOAD EVERTHING FROM PS3 HOME STORE

Jan 27, 2009 | Sony Playstation 3 (PS3) Console

1 Answer


sounds like a failed Blue ray drive or firmware failure. Update the firmware and if it dosent work, you will probably need to send it for repairs

Feb 28, 2008 | Sony Playstation 3 (PS3) Console

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