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I cant connect to the itunes store - Apple iTunes

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Hello robbiescotla make sure your firewall isn't blocking iTunes access to the internet. please rate

Posted on Nov 16, 2010

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Can't connect to Facebook &cant purchase more lives on my mobile


Verify your iTunes login information by going to settings, iTunes & App Store. Verify your Apple ID.

Your Account Apple Store

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Why itune cannot connect to the store


ResolutionClick on the description below that most closely matches your iTunes Store situation:

I have been unable to connect for less than 24 hours Try quitting iTunes and reopening it. If the issue persists, it's possible the store is temporarily unavailable for maintenance. Try again in a few hours. You might want to check the iTunes Store discussion board to see if a connection issue is impacting many other iTunes Store customers.
iTunes Store Discussion Board (Mac)
iTunes Store Discussion Board (Windows)
I have been unable to connect for more than 24 hours on a Mac. If you haven't been able to connect to the iTunes Store for more than a day—and other customers on our discussion boards aren't experiencing similar issues—a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
  • Your copy of the iTunes application may be out of date. If iTunes is out of date, it will not be able to connect to the iTunes Store. You can download the latest version of iTunes from our website:
    http://www.apple.com/itunes/download/
  • You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve this issue.
  • You switched to a new ISP. If you didn't install new networking hardware, your ISP may be blocking access to the iTunes Store. Let your ISP know about article TS1629 which can help your them configure their servers to allow iTunes Store traffic through.

I have been unable to connect for more than 24 hours on Windows. If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
  • If you have not done so, try the steps in this article to troubleshoot iTunes Store connectivity in Windows.
  • Your copy of the iTunes application may be out of date. If iTunes is out of date, it will not be able to connect to the iTunes Store. You can download the latest version of iTunes from our website:
    http://www.apple.com/itunes/download/
  • You upgraded to Windows XP Service Pack 2. Windows XP Service Pack 2, by default, enables the Windows Firewall. As with a third-party firewall, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so:
    1. From the Start menu, choose Control Panel.
    2. If the Control Panel is in Classic View, skip to step 3, otherwise open Security Center.
    3. Open Windows Firewall.
    4. Click the Exceptions tab.
    5. Select the iTunes checkbox to enable it as shown here:
      1. ts1368_1.jpg
      2. Click OK.
      If you have further questions about configuring the Windows Firewall, contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP. Read this article for compatibility information.
    6. You switched to a new ISP. If you didn't install new networking hardware, your ISP may be blocking access to the iTunes Store. Let your ISP know about this article which can help your them configure their servers to allow iTunes Store traffic through.
    7. The "hosts" file may be blocking the iTunes Store Instructions for Windows 2000 and XP: Find your hosts file. The hosts file is normally found in the following locations:

      Windows XP: C:WINDOWSSYSTEM32DRIVERSETC
      Windows 2000: C:WINNTSYSTEM32DRIVERSETC

      1. Select the hosts file. Then click the Edit menu, and choose Copy.
      2. Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts".
      3. Drag the original hosts file to your desktop.
      4. Right-click the "Copy of hosts" file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
      5. When Notepad opens, click the Edit menu and choose Select All. Then click the Edit menu, and choose Delete.
      6. Click the File menu, and choose Save. Close Notepad.
      7. Right-click the "Copy of hosts" file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
      8. Restart your computer and try connecting to the iTunes Store.
      • Make sure that your computer meets the iTunes minimum system requirements.
      • Make sure that your operating system is up to date:
        • For Mac OS X, use Software Update to determine if you need to update your system.
        • For Windows, go to Microsoft's Windows Update webpage.
      • Make sure that you can access the Internet on your computer.
      • You may have firewall or other security software that is preventing your computer from connecting to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.

Aug 06, 2010 | Apple iTunes

1 Answer

Cant conect to the store.


In iTunes, click on your iPod (left side), then click on the "Restore" button in the middle. After it's finished restoring, click on the "Sync" button in the bottom-right corner. Then, attempt to access the Apps Store again.

Jan 27, 2010 | Apple iPod touch

1 Answer

Itunes says it cant connect to the itunes store because the internet isnt connected, but it is... what should i do?


Many connection issues can be resolved by configuring Internet-filtering software to recognize the iTunes application and the iTunes Store addresses (listed below).
(The following iTunes Store Internet addresses should be added as trusted domains to any filtering software that may be running:)
  • itunes.apple.com
  • ax.itunes.apple.com
  • albert.apple.com

  • You can configure your Internet software to allow iTunes to access the Internet. If you're using Norton Personal Firewall or Norton Internet Security, you will need to enable iTunes in your Firewall settings.

    Nov 26, 2009 | Apple iTunes

    1 Answer

    Cant transfer from computer to ipod


    A. You need to have iTunes installed on your computer. It's a free download from Apple. Load your CD's into iTunes or buy songs from the Apple iTunes Music Store. Connect your iPod and synch.

    B. More information needed. Do you have songs on your iPod already? If so check the cable and the USB on your computer, try to connect to a different computer

    Nov 24, 2009 | Apple iPod nano

    1 Answer

    I cant log on to the itunes store I keep getting a message stating check internet connection and error (-9808) but I can get on the internet.


    Make sure that you have the latest version of Itunes. Also go into Tab "Store" and "Deauthorize" then authorize.

    Nov 06, 2009 | Apple iTunes

    1 Answer

    Tells me Unable to connect to Server


    My iphone 3g is unable to connect to internet , even though it gets connected to my WIFI modem. Cant vierw any mails of cant even connect to websites thro safari or to Itune store....

    Jul 16, 2009 | Apple iPhone Smartphone

    3 Answers

    Cant store music on ipod nano


    once u plug in ipod via USB just let it sit and open itunes, u should put ur songs in itunes before connecting ipod, auntomatically it should start importing songs from itunes to ipod and should show u on top of itunes
    good luck
    - if any trouble talk to apple or any electrogeek

    Dec 29, 2007 | Apple iPod nano

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