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My Hp Pavilion Dv7 laptop computer says that it's connected to my network but it says it limited conductivity to the network, how do I fix that. It?s a Verizon DSL modem and router Model 7500.

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  • John Sicilia Sep 06, 2010

    It's OS is Windows 7 and I uploaded it with windows 7 from Vista. After that it looks like it conects to the network and the single strath is 5 bars but I stille get the messege that the is Limited Connectivity. So shoud I have them try to go throught the router adn connect remotely?



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Please elaborate your problem providing us with more details and the operating system of the computer.

This issue (limited connectivity) is usually due to some problem at the service provider's end and so kindly contact your internet service provider's customer support department.

Thanks for using FixYa.

Posted on Sep 06, 2010

  • AliTech110
    AliTech110 Sep 06, 2010

    Many thanks for the reply.

    From the description of the issue, the problem is with the internet settings (DNS settings). So, you will have to contact the customer support of your internet service provider and they will provide you with the required settings.

    Thanks once again.



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