Question about HP Officejet 7210 All-In-One InkJet Printer

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7210 won't scan with vista

The 7210 all in one won't scan into vista home premium hp computer. hp's Director software doesn't work with Vista nor does their claimed work around fix--using the paint program to scan.

Has anyone found a real fix, or is this hp's strategy to sell new all in ones?

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  • Sophi12 Jun 02, 2008

    I cannot scan with vista and an hp officejet 7210 All-in-one. It says I need to install or run device software. How do I do this??

  • Anonymous Jan 05, 2009

    After I bought my new Dell computer with Vista, my existing HP 7210 printer would no longer scan documents. I tried to reload the original driver, but Vista would not let me. I got a message box saying that only the administrator could reload this program. I still cannot scan or send scanned attachments and I don't know what to do.

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My 7210 all-in-one copies documents and also prints E-mails fine -- BUT will not print anything from the internet!! Does anyone have a fix for this?
Thanks.

Posted on Jan 08, 2009

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You can download the Vista driver for your all in one HERE.
Hope that helps!

If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

P.S. - You can rate a solution with one of four ratings as explained under (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).

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IrishDruid

Posted on May 07, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hello,





    This thread has gone 14 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




  • Swilin Sampson
    Swilin Sampson Jun 15, 2008

    Hello,



    Kindly close this thread with a “Fixya” rating if you have been able to
    fix the problem, so that I can remove it from my work queue.



    If the issue is not resolved, please post back with latest developments, what
    steps you took, etc. and I will assist you further as best I can.




    Thank you for understanding,

    IrishDruid




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1 Answer

No scan options...install or run device software


Windows Vista is a sh.t OS that many IT pros laugh at.  Windows 7 looks more promising, but don't upgrade the software on your computer cause there are other issues that arise whenever you install one OS over another.  Wait until you need a new computer and buy it with windows 7 already pre-loaded.  This will save you much headache and time. Vista was truly a bastard child for Bill Gates.
Go to the HP web site and look for drivers to download for this model and for your OS.  Here you go:
http://welcome.hp.com/country/us/en/support.html

Nov 05, 2009 | HP Officejet 7210 All-In-One InkJet...

Tip

How To Diagnose HP All-in-One Scanners


<a href="/ftp://ftp.hp.com/pub/softlib/software12/COL34826/oj-90928-1/HPSDU.exe">HP Scan Diagnostic Utility</a> was created to help users troubleshoot and correct connectivity problems with HP All-in-One devices and software on Windows-based computers. Follow the on-screen instructions to run the utility.<br /><br style="font-style: italic;" /><span style="font-style: italic;">This utility is compatible with Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP</span><br /><br />You could also try running the HP System Check if you have <a href="http://h50203.www5.hp.com/HPISWeb/customer/SupportProds.aspx?region=NA">any of these supported products</a>. HP System Check automates and speeds the resolution of computing problems, acting as a Web-based diagnosis and resolution service. System Check offers a unique combination of Web based trouble-shooting software and world-class hardware diagnostics, providing the most comprehensive array of online support solutions in the industry. Check your system by <a href="http://h20239.www2.hp.com/techcenter/HP_SystemCheck/hp_syscheck.htm">clicking here</a>.

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Hpqselsk.exe clr error 8004005 & cant open hp director


Its also known as .net framework. Its a software which few applications use for support like chat applications. Below is the system requirement for .net framework to work properly If your system does not fall under the category then you shall uninstall it.
  • upported Operating Systems: Windows 2000; Windows Server 2003 Service Pack 1 for Itanium-based Systems; Windows Server 2003 x64 editions; Windows Server 2008 Datacenter; Windows Server 2008 Enterprise; Windows Server 2008 for Itanium-based Systems; Windows Server 2008 Standard; Windows Vista Business; Windows Vista Enterprise; Windows Vista Home Basic; Windows Vista Home Premium; Windows Vista Starter; Windows Vista Ultimate; Windows XP; Windows XP Professional x64 Edition

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Scanner won't work with windows vista


Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan .
    NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .

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1 Answer

Can't scan


If you have Win XP, you can use HP Director to activate the scan.

HP Director is not compatible with Vista. I have to go through Microsoft Office to use my older HP Officejet G35 with Vista. You might have to do the same with the 2410.

I don't know of a one-touch scan option, but it might exist through a different program/software.

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HP PSC 1210 all-in-one Director does not work with VISTA


I've been fighting the same. Did some hunting on the HP and MS web sites. Found a "work around". Not what I wanted but at least I can scan. I think HP Director is gone for Vista users. :(

Scanning with Windows Photo Gallery
1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Photo Gallery .
4. Click File and then click Import From Scanner or Camera .
5. Click Import .
6. Click Scan .

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HP K60xi Not Scanning in Vista Home Premium


http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

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HP Deskjet F380 All-in-One Compatible with vista


I had the same problem. I could print, but not scan.

However, if you open up Paint and go to file and scan, it will scan your document. For some reason, using the scan button on the printer itself will not work with Vista, but using Paint will. I also heard that using Windows fax and scan will also work.
good luck

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1 Answer

Scanner will not function


See this info re vista driver, not needed for 6110xi and advance features no longer available.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=us&dlc=en&product=79477

and also note on same page...
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary"

and also note Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise
Your disks I don't think will help, looks like it is case of Not fully vista compatable, there are also issues relating to your old HP Director software ie...

"In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7."

link to above
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=en&product=79480&lang=en

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