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On a new hp laptop with vista installed,. the alps touchpad is misbehaving , starts ok then within 5 mins an error message pops up to tell me a fault has been detected and the program will be closed down, on clicking ok the programme continues to run but with some of the features missing eg the slide the edge functions, also the pointer can notbe seen in the windows media prog.the icon also dissapears btm right. any suggestions - been to the alps website but nothing there to help--cheers -- paul thompson

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If the machine is brand new, it's under warranty. Contacting HP should be your first move.

Posted on May 08, 2008

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