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Re: konica c6500 c-2451 error
C-2451 - When the developing motor/Y (M20) is ON, the maximum detection value of TCR sensor/Y (TCRS/Y) is the specified value and the difference between the maximum detection value and the minimum detection value is over the specified value.
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This error means the Fuser module is not able to reach the temperature required to work or there is a problem with the power. This is not an user-serviceable part. The only way to fix it is requesting the part and having a technician to fix it.
If the machine is more than 5 years old, is a good idea to consider to buy a new one as the part is quite expensive.
most times eoo1 can be reset in service mode if there is no damage to fixing unit.
1) Enter service mode.
Press the operation panel user mode key, 2 key, 8 key and user mode key in this order.
2) scroll to "clear" and press ok then scroll to "err" and press ok.
if that does not work you can go back into service mode as above and instead of scrolling to "err" scroll to "all" and press ok. power off then on. doing this will clear settings service techs might have made but i've done quite a few and had no probs