Question about Microsoft Zune JS8-00001 Digital Media Player

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Player shut down in the middle of a song and now is completely dead.

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Can be that there is some error files in the player that has made it hang. so the best option is to connect and see if it detects .Open use an anti-virus to clear off the all bad files .
Always reloadd only safe files to avoid these failures.
Reset the player and get it to work again.

Posted on Aug 29, 2010


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Posted on Jan 02, 2017


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    If the reformatting causing any issues, you can always rebuild the original software from Dell's own website:

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