Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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My Bose SoundDock is not working, I have tried various ipods (touch/orig) neither charge, they do play, but no sound comes out. Both play on other docking systems. I have tried a few different power cables and the only thing I can get the system to do is; if I INcorrectly insert the cable to the back of the SoundDock an intermittent buzz/tick noise can be heard. Other than that the remote does not seem to work (tried 4 batteries), no connection noise is made when plugged in so I dont even know if the power side is working. Prior to this, the cradle appeared to be somewhat loose and a little jiggle would achieve sound (although not always hold). This is now my 2nd sounddock that has gone this way, so I need to get this one fixed as I cannot afford to buy a new one!

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Posted on Jan 02, 2017

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SOURCE: Bose docking statoin

They both use the same speakers, my personal opinion deems they are both the same. However the second SoundDock charges via USB pin, so it is future proof for future iPods.

Posted on Dec 11, 2008

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SOURCE: docking cradle in bose sounddock

Hi

To fix this you will need to have the dock/cradle re-soldered. I know someone who does this and does not charge a fortune. If you would like to get it fixed then let me know,

Steve
stevieoke@gmail.com

Posted on Sep 09, 2009

  • 73 Answers

SOURCE: Bose SoundDock portable music system -

It is a loose contacts. Disassemble ipod, check if plug in jack is loose and resolder plug in connections on the circuit board.

Posted on Oct 23, 2009

  • 1 Answer

SOURCE: No sound from Bose SoundDock

I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Posted on Nov 24, 2009

  • 1 Answer

SOURCE: with my ipod dockes I am getting a distorted sound

Did you get this solved??

I am having the exact same issue!

Posted on Feb 20, 2010

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I had this problem for the pat two days. Believe it or not I took my Ipod touch of the dock. Shut the power off to the Ipod to reset it. Also the power to the docking station. turned everything back on. Put the Ipod back into the docking station and heard the beep.. and hit play and it was working again. Not sure but shutting Ipod off does act like a reset.

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There is 1 solution- Call Bose tech support. They can replace the 30 pin metal connector for a new one that will charge this. If this is not under warranty, it will cost $99, but it's worth it. New 1 year warranty, and compatibility with all iPods (except much older- non-clickwheel iPods)

Jun 21, 2009 | Bose SoundDock digital music system...

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Does the new bose dock station charge the new ipod touch (32g)?


The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

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You're not doing anything wrong. Newer iPods and the iPhone require accessories that were specifically designed for them. For example, the iPod interface in my car will not charge my iPhone, however, I can still play music through it.

The only solution is to: 1: Buy a SoundDock II or 2: Charge your ipod seperately.

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I had the same issue, it just stopped working today for no reason. Since it's out of Warranty and Bose charges too much to fix it, I took the bottom off, cleaned all the contacts, applied some dialectric silicone compound to the contacts, put it back together... and it works great!

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