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Did you try to install the new version of internet explorer? Try version 7. If you really can't surf the internet you must find a way to download or order internet explorer and uninstal it of your laptop. If this don't work you may have a virus. Try to instal your version of windows or another os again.
This download once installed will repair all the codecs on your installation and install a neat player called Media Player Classic that will play everything from DVDs to MP3s. Mostly, you want it to fix your Codecs and get you back to go.
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