Question about SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

Sansa shaker won't load or play songs

My daughter's sandisk sansa shaker mp3 player is working, but we can no longer add or play songs on it. What is the problem?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

THE SONGS I SYNCED WILL NOT PLAY ON MY SHAKER.


The Sansa Shaker supports only .mp3 and .wav file formats. It is possible that you have synced WMA or M4A audio files that have DRM protection. These formats are not supported by the SANSA SHAKER.
Songs purchased through Amazon or copied from your music collection in mp3 format will play on your SHAKER.

Mar 07, 2011 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

My sansa shaker is just not playing any music


"Media Coder" is a free program you can download that will convert your songs on the shaker to MP3 files. I had the same problem. Make sure the shaker is plugged into computer so that you will be able to choose the songs on it to convert. Very easy to use. Just google "Media Coder" and you should find it.

Dec 30, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

Hi my sansa shaker wont play music


The Sansa Shaker ONLY plays MP3's, I downloaded a bunch of .wma files and kept getting the uh-oh so I put on an mp3 I had a voila! it played. Bummer though. Guess I gotta figure out how to convert my music files for my daughter, or pitch this thing and buy one that will play any media file.

Dec 24, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

My shaker does not play all of the loaded songs.


I had the same problem. The songs that won't play are probably MP4 files and the shaker only plays MP3 files. You need to change the file format of the songs on the shaker to MP3 files. I downloaded "Media Coder" which was free and it converted all the songs on the shaker that wouldn't play to MP3 files and they play now. Google "Media Coder" and download the free program, it is very easy to use. I had the songs converted in about 2 minutes. Make sure the shaker is plugged into computer so that you can choose the files on the shaker to convert. Hope this helps.

Dec 23, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

Shaker wont play songs


The songs that you are trying to download may not have the right DRM license - get the premium version of your music service subscription to get the correct license (or go to the license tab under the song properties, and click acquire license).

May 20, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

1 Answer

Sansa shaker


SHAKER ONLY TAKES MP3 FORMAT!!!!!
Use this site to change your format to the correct one for the sansa shaker. This is the only way to load songs from your cds MWA will not work at all. Must convert all files to MWA use site below
http://www.wma-mp3.org/

Dec 25, 2007 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

5 Answers

Sansa shaker not playing


Funny I found this forum because I've been having the same problem. My understanding is that subscription services (yahoo music, iTunes, etc.) don't come in an mp3 file format. You can, however, add songs from cd's you own.

Here's a link you might find helpful. It's from the Sansa Forums. One of the posters describes how you can convert files. I don't know how complicated it is. Good luck! :)
http://forums.sandisk.com/sansa/board/message?board.id=shaker&thread.id=121

I understand your frustration! I've been having the same problem. I just wasted TWO HOURS trying to get music to download onto this Shaker. The extra $40 for a better device would have been worth it! I can't afford to buy all the cd's that I'd need to fill this player with the songs my son likes. I'm thinking of bringing it back!

Dec 18, 2007 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

2 Answers

Only plays some songs


The Shaker only plays songs in MP3 format.

If you Ripped (copied) CD's to your PC with Windows Media Player, the default settings are as WMA.

You will need to delete these and re-copy them to your PC, then transfer to the Shaker.





Best of Luck.

Nov 03, 2007 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

Not finding what you are looking for?
SanDisk Sansa Shaker SDMX9N-512 MP3 Player Logo

Related Topics:

247 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96417 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...