Question about Dell Dimension 4600 PC Desktop

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DELL reformating I have a dell that has virus on it, i am trying to reformat the computer to just erase everything anf start over but when i try and reformat the computer is says it cant find a hard drive. There is a hard drive because i am able to start and use the computer. Please help! thanks

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On boot press the key that will open your BIOS (usually flashes which key this option for a second or two on boot, or just press F1, F2, and the delete key on boot) and set the boot order to CD ROM drive first, then with the Windows CD/DVD in your CD's tray reboot and look for a prompt to press any key to boot to the CD and press a key. This prompt will only show for a few seconds, so you have to be quick. Once booting to the CD you should get to the format and partition screen where you can delete partitions, create new ones, and then format the one you want to reinstall your OS on and the rest should be easy.

Posted on May 07, 2008

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Virus


Don't reformat it just yet. Tell us what OS you are using, and I can try to help.
I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program.
Click Start, Run, type MRT and press Enter or click OK.
You should get the February 2009 version of the Microsoft Malicious Software Removal Tool.
Do a quick scan and see what comes up. If anything is found, reboot and repeat the process doing a full scan (can take several hours).
That should fix and remove the most common virus infections. Let me know how you get on.

If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

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