Question about Eddie Bauer Musical Rocking Bassinet 10330WOW Crib

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Replace parts Hello, I got bassinet under product # 10339 used but I don't have instruccion manual and it's miss screw where you put the bassinet I need to know how to ordered ASAP. Thanks

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  • chief13r2 Jun 21, 2008

    I tightened the phillips head end of the bolt that goes through for the roking part to go together, any ideads where to get one?

  • JLYNN023 Jul 25, 2008

    NEED REPLACEMENT BOLT/SCREW IT WAS STRIPPED WHEN TAKEN APART TO GET BEDDING OFF TO WASH

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Call 18005441108 -- they will provide you with any replacement part needed -- just have credit card ready!

Posted on May 27, 2008

Thank you Jesseca77 I will call thanks a lot

Posted on May 27, 2008

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What size are the screws for the eddie bauer bassinet? I can find mine and I need new ones.

Posted on Sep 18, 2009

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SOURCE: replace parts

You can call 1-800-544-1108 to get replacements parts.

Posted on Feb 18, 2009

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Looking for a replacement part for a bassinet. It's the Eddie Bauer Musical Rocking Bassinet model #: 10330. We called the manufacturer to get the replacement part (the Bottom Rail Assembly - letter 'O' in...


I have the same issue. I was planning on cutting the wood myself. I just bought some scrap wood and I am using a router to trim the edges. It looks like all you need is a Drywall screw should hold it in. If you need help, feel free to contact me at brianroosa@gmail.com.

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, I did get a number to a person at the Blackstreet Captial Partners, who help in the purchase of the company. This is the communcations dept. Ask for Don Meyer 202-898-0995.

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Replace parts


You can call 1-800-544-1108 to get replacements parts.

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Need instructions


Dorel Juvenile Group is the company you contact for any thing dealing with eddie bauer

Misplacing product instruction manuals can be such a headache. That’s why a downloadable version of many of our instruction manuals are available right here online. Simply fill out the form below and click Search!

link: http://eddiebauer.djgusa.com/instructions/

call for help: (800) 544-1108
(7 a.m. to 6 p.m. EST Monday through Thursday,
and 7 a.m. to 4:30 p.m. EST on Fridays)

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