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After formatting my currupted external 640GB HDD (Transcend Storejet 25M),I can only save 10 or so GB of data/video before it gets unresponsive.At this stage,the computer itself (Vista) does not response. Need solution badly.

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  • norman steach Aug 29, 2010

    go to my computer and right click on the drive select properties is it seeing all of the drive? did you do a quick format of this drive?

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The data on the external disk was corrupted because the hard disk from it was dying. Take it out of the case , put it directly in a desktop and test it with HDTune (the free version of course) -it will tell you the damage status and if it's recoverable.
If not then it's dead - junk it.

Posted on Aug 29, 2010

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1 Answer

I formatted my Transcend Storejet 25M 500 on Bravia TV


Log on as administartor you see the computers administrator is the only person who can change the values of any hardware on a computer.

Nov 22, 2012 | Transcend Storejet 25m2 500 Gb External...

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I was using one of my StoreJet 25M (I was watching movie on my laptop). And then, I have pull out USB cable from that one, and put it in my second StoreJet 25M to see something else. Now I can't reed...


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use asoftech data recovery program to recover your files.
http://www.asoftech.com/adr/

Aug 28, 2011 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

1 Answer

I have my StoreJet 25M 640GB external HD. I was transferring files from mycomp to the StoreJet yesterday when suddenly the transfer stopped( I was transferring video files, it happened 30mins since I...



click start control panel administrive tools ,computer management ,device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
hope this helps

Apr 12, 2011 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

1 Answer

I bought a new Transcend Storejet 25M 320 GB. When I connected it to my laptop, after the installation of the software by itsely, it said you need to format the drive. I pressed OK but the formatting...


Use partition magic 7.0/ 8.0/ 8.2 or advance, make new partitions and then format it. Sure, your problem will resolve. Let me contact for further more information.

Best of Luck

Mar 13, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

I have a 25M Storejet transcend hard disk 640GB. The transfer rate of the hard disk is very slow. Its about 700 KB/sec. What might be the problem?


The problem is that you have connected it to a "USB 1.1" port, which is much slower than connecting it to a "USB 2.0" port. If your desktop computer has a "USB 2.0" USB port, use it.
If not, buy an add-in PCI card to add "USB 2.0" ports to your computer.

Dec 13, 2010 | Transcend 640GB Transcend StoreJet 25D3...

1 Answer

Nothing happens whe hard drive is connected


It might happen sometime if you accidently plug out your HDD before stopping it. Just check whether drive is spinning or not. You can check that by placing your hand on it to check its vibrations. If it vibrating then you can use some recovery software to recover the drive e.g. PC File recovery/USB recovery or Easy recovery. After recovery you can format the disk and start using it again. If your HDD is not spinning then it is better you replace it.

Aug 24, 2009 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

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Problem with 40 GB Transcend external HDD


get it format and then use Data doctor recovery software to get the data back....

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