I saw that you suggested a solution to a person who had dropped their external hard drive. It was to "disassemble the harddrive and transfer the media to new one which the same specification, brand and model". My cat knocked my external hard drive off my desk and it is making a sound and not appearing on my desktop or on my system at all. I have purchased the same model and would like to send both the old and new LaCie external hard drives to you, if you think that you can retrieve the information. Carolyn BoyceCarolynBoyceDesign@gmail.com
Disassembling a HDD is not for the faint of heart or anyone without a "cleanroom laboratory' and a whole lot of skill. If it dropped and it now chatters or clicks, or worse - grinds, it is likely beyond repair. Contact the manufacturer - they're your best bet.
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have you dropped it? it could be any number of disc errors, two of the most common errors are caused by viruses and dropping. try putting the hard drive in the freezer for a day or so in a moisture and static resistant bag. just a possibly remedy, if that doesn't work, try removing the casing on the hd and setting it as a secondary drive after you plug it inside a desktop computer.
Your harddrive is bad, the motor bearing that spins your cylinder heads is damaged, even though the harddrive hasn't been dropped, or removed, this is a result of faulty and cheap product. Theres nothing you can do to replace the motor bearing, you will need to just get a new harddrive and install into the external hd enclosure or get a new external drive. If you decide you want to recover your files, you will need to take this harddrive out and maybe take it to bestbuy/ office depot where they will have to send your harddrive out to a data recovery center. They might be able to recover some data, or all, or none. It is a pricey move to take this step.
Ok to understand this , you dropped a 1 TB hard-drive external hard drive on the floor? Well considering that it is a external, the cases in most externals are meant to take a beating as well as the hard-drive it self. There is two possiblities I can think of, what could of happened. When the Hard-Drive hit the floor, it could of is disconnected the connection on the hard-drive itself inside the casing, which you will have to pop it open and reseat it. Or the hardrive, arm inside the hard-drive it self snapped or is misplaced, which is unrepairable. Open up the casing and looking for the hardrive it self. Towards the back of the hard-drive is where the connection of th drive is, it is eather sata or orginal set up with his pins based. Take the connection off and put it back on and see if that works, if it didnt, best advise would be is take in in and have the drive tested, see if its still operable.
The disk was probably dropped or jolted. You can consider the drive bad now. The arm is broken inside. You can format the drive but most likely it won't work after that. Getting the data retrieved can cost up to $2500-$5000.
Try a replacement USB cable first, and test the LaCie on a different
computer, to ensure the fault is on the external storage unit, and not a computer system problem.
There are two possibilities:
The LaCie USB/ATA controller board is faulty.
In this case you can simply take apart the enclosure and mount the disk
into a new enclosure. New Lacie are SATA, but double check the hard disk
connector to ensure.
The hard disk inside is faulty.
In this case repair may be expensive. You need to locate a data
recovery facility with a 'clean room' , the cost is usually more than
If this happened after a power surge, then the problem is most likely a faulty controller board.
If instead you have dropped the hard disk it is possible an hard drive failure, in that case repair will be expensive.
A replacement enclosure will stfrom art about $20 on Ebay or Amazon, and must not necessarily be LaCie.
Check if your LaCie is Sata or PATA (IDE) before buying the enclosure.
You may be able to resolder the USB port, maybe an electronics savy
friend with a soldering iron will help you with this. Disassemble it and check if the traces and tabs of the usb port are still intact. If they are it can definitely be soldered. Or you can just put the HDD in a new enclosure, they are dirt cheap. If you want somebody else to do it for
you there are services like Data Recovery NYC. Also there is good informaation on logic board repairs on hddguru.com.