Question about HP Photosmart 3210 All-In-One InkJet Printer

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Printer cartridge problems

I have had my printer for a couple of years with no problems. Now when I install a new megenta cartridge, it feels like it isn't pushing all the way in the opening...it feels wobbley. I can shut and snap the little door shut, but the printer is not reading that the cartridge is in place and will not print. It says "service or repairs required as a result of using a non-HP supply..." but I've only used HP cartridges. Any ideas?

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  • honkeyjuggal Aug 01, 2008

    It says Error at the top and under that it says Press OK to continue. When you press OK It says printing then device maintenance occuring-do not interrupt. It makes a lot of noise like its doing something then it stops making noise and says Press OK to continue. You can press it 100 times and it does the same thing over and over again.

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Try cleaning the peg that inserts into the ink cartridge. maybe it has dried ink build-up. only use distilled water and a foam q-tip.

Posted on May 23, 2008

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