Question about HP Officejet 6310 All-In-One InkJet Printer

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Non-HP ink cartridge

I replace the black cartridge from a non-hp manufacturer. It prints out only partially. This happened again with another non-hp cartridge. I purchased an HP black cartridge and it prints out OK. Is there a way to revive my off-brand black cartridge? It's less than 1/2 price of the hp brand. Thanks in advance

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  • Anonymous Nov 13, 2008

    I try not too use my ink cartridge too much as the ink is pretty darned expensive,what does it do? it dries out on me ,how do i goad ,both colored and black cartridges into working?

  • Anonymous Jan 13, 2009

    i which to know how to reset the ink level of the hp 60 cartridge!pls teach me how!cos the new cartridge really expensive!thank!!!!!!!!!11

  • Anonymous Apr 14, 2009

    Is it possible the refill the hp 60 cartridge? I have the same problem. It worked for a few days but now the printer prevents the cartridge from working. It's so expensive to print with the original hp 60 cartridges.

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I refilled my new hp 60 cartridge at first it works out but after few print outs hp solution center detects that there is a cartridge problem? what should I do? purchasing a new cartridge is so expensive, thnx in advance......

Posted on Oct 23, 2008

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Error code 0x610000f6.. would this be related to refiled cartridges


Hi paschal karl

The error code you are seeing may or may not have to do with the cartridges being refilled.

Here's the thing, yes, you can refill your cartridges or use re manufactured cartridges, but you may run into problems.
QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. re manufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability.
  • Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely
  • 70% of refilled cartridges had some form of reliability problem
Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on re manufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference. -Source
Most people think, 'well of course that is what HP or an HP representative would say', but I have done some research and found that many others have too. Here is a perfect example of somebody who does not work for HP in any way and basically is a customer advocate (in my opinion) ;Should you refill your printer's ink cartridges? HP says no (of course) By Matthew Murray
I found the above article interesting and genuine.

To summarize, again, yes you can refill the cartridges. The printer is not programmed to reject them. Sometimes the cartridges will not work and of course because they are non HP, HP would not be able to do anything to help. HP cartridges have a 2 year manufacture warranty;Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies, this may give you comfort knowing HP stand behind their product.

Perhaps you will find the following document helpful:
HP Printers Problem with Printhead Printer Failure Ink System Failure or...

I hope this helps.
I work on behalf of HP.

Jun 23, 2015 | HP Photosmart 7520 All-in-One Color Inkjet...

1 Answer

How do I check my ink levels


Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.
Let me know if you have any other questions. Please rate this solution. Thanks.

Mar 15, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

I changed the black ink cartridge but the ink light keeps blinking as there was no ink and it also makes weird noises as is the cartridge try to move but can't


Hello,
you may have probably gotten a fake ink for your printer, because Hp printer will never work or print not until u put in a genuine ink from Hp. Try to purchase another genuine ink and see if the problem will occur again.
Thanks

Jun 23, 2010 | HP DeskJet 810c InkJet Printer

1 Answer

Hp photosmart d7200 erro Oxc18a0001


Filling your cartridge with non-HP ink won't cause an error. There are basically two reasons for ink system failure, The cartridge is no good or the ink system has failed. Some of these machines can be reset. But, try replacing cartridge first.

Jul 16, 2009 | HP Photosmart D7460 Printer

1 Answer

Won't accept non-HP cartridge


You ask "Is this a common problem with non-HP cartridges? " It is a possiblity.
Where did you purchase the cartridges from?
This error might be caused by defective printhead or sensors

Are you removing the 2 protective caps from the cartridges?

Read this HP page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01451117&lc=en&dlc=en&cc=us&lang=en&rule=17507&product=3203059

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Apr 23, 2009 | Printers & Copiers

3 Answers

How to use non HP ink cartridges


only the non hp cartridges which have written the compatibility on it can use with the printer. make sure it has the model number written on the non hp cartridge.

Dec 20, 2008 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

MyHP Photosmart C5180 has stopped printing colors and all ink is


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Complete the following steps to resolve this issue.
Step one: Check the printin grayscale setting
If the self test page printed in color, the ink cartridgesare okay, and the ink levels are well above empty, the printer software hasprobably been set to print in grayscale. Follow the steps below to check thissetting:
  1. In the software application you are trying to print from, click File, then Print. The Print dialog opens.
  2. Make sure your printer is selected, then click Preferences. The printer Preferences dialog opens.
  3. Select the Color tab, then make sure that Print in grayscale is not selected.
  4. Try the print job again to see if this step resolved the issue.
    • If the issue is resolved, you do not need to continue with the rest of the instructions on this page.
    • If the issue is not resolved, continue to the next step.
Step two: Check the inkcartridges
NOTE:- HP cannot guarantee the quality or reliability of non-HPink.
  1. Check the ink cartridges to determine if they have been refilled. If they have been refilled, try replacing them with genuine HP ink cartridges.
  2. Try the print job again to see if this step resolved the issue. If the issue is not resolved, continue to the next step.
Step three: Check inklevels
Replace any empty print cartridges.
  1. Press Setup .
  2. Press clip_image001.gifto select Tools , then press OK .
  3. Select Display Ink Gauge and press OK . The ink levels are displayed.
Figure 1: Ink levels

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    • Each icon corresponds to the cartridge that is the color of the icon. The icons are also in the same order, from left to right, as the cartridges in the printer.
    • If an icon is empty, the corresponding cartridge may need to be replaced soon.
    • The ink levels in non-HP, refilled, and remanufactured cartridges cannot be read by the printer. Instead of an icon, a question mark is displayed for these cartridges. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
  1. Try the print job again to see if this step resolved the issue. If the issue is not resolved , continue to the next step.
Step four: Service theproduct
If you have completed all the steps listed above and arestill experiencing a problem, service the product.

Nov 23, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

PROBLEMS REPLACING BLACK (21) Ink Cartridge


If the ink cartridge is one that is supported for your pritner, then it might be a problem cartridge. Cartridges have a shelf life. There's no telling how long it has been sitting on a shelf, in the store or in a warehouse, before you bought it. Ink is one item I feel that you get a fresher product, if you buy it online. I think online stores have a much larger turnover, because they service the whole country, instead of just a local community. An online store will sell more in one day, than your local Office Depot will in six months, therefore ordering more often, and keeping fresher ink in stock.

Try this site for ink. http://private.abacus24-7.com/home.aspx?

Oct 04, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

C6180 printer


Well I hear time and time again that the non-manufactured ink is cheaper - and people are right since it really is. Unfortunately since the cartridge is a knock off of the original or a refill any number of things can happen including jams, ink leaking, false readings, power issues, and so forth.

I suggest you take out the OEM cartridges and put in real hp cartridges. The hp printers are getting smarter about genuine cartridges and sometimes will not accept which could be what your experiencing. Replace the cartridge with real hp cartridge and try to print something out.

Mar 12, 2008 | HP Photosmart C6180 All-In-One InkJet...

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