Question about Microwave Ovens

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Microwave JES1358WL01 Model # Serial# TL903007U Oct 2006 Date of Purchase 12/4/2007 WalMart Anadarko Ok Stopped working 5/2/2008 Kept working after the door was opened then would not work after I got it shut off. I am dissappointed that it has only lasted little over a year, when others I had lasted 10 yr We have checked out everything in the connection etc. Mrs Evelena McAnally

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  • ernhrdt35 Nov 14, 2008

    I have the same exact microwave with a similar problem. Pulled the case off and it looks like a door switch to me. It is unfortunate that it has only lasted me a little over a year as well



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Since it's less than a year from your date of purchase, this should be fully under warranty.

The problem is most likely a bad door switch or door switch alignment, but let GE take care of it for you.

GE Customer Service is at

They can connect you with your nearest GE-authorized service center to fix it for you.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 09, 2008


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