Question about Televison & Video

1 Answer

Extended warranties purchased

Can I use my online account to determine which items i purchased are under manufacturer's or Best Buy Extended Warranty (purchased by me at time of sale)?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has answered 200 questions.

  • Expert
  • 216 Answers

Greetings bvansiclen,

You can contact Consumer Relations at 1-888-Bestbuy™ and have them review your current active Performance Service Plans. Unfortunately you would not be able to look online for this information.

I hope this helps.

Thank you,

Go Ahead. Use Us.

Posted on May 07, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

55LW6500 lg 3d tv power light changes colour to say its on but , no picture or sound at all. What could it be?

Sounds like the power supply has failed. If it is still under warranty contact the manufacturer for repair, or if you purchased an extended warranty through the retail outlet then contact them.

Apr 27, 2015 | LG Televison & Video

2 Answers

Sony bravia kdl52xbr2 problem

hi,hoping that the cable connections are right(check the cable connections once again)..... Sounds like you may have a problem with the video driver boards? I would call up the store where you bought it and ask for a new set or service on this one.
More than likely this is a bad display (lcd screen) the drivers in the lcd display have some problem...... the tv is just a month old so you are still under the warranty period....... just contact the sony outluet where you purchased or the manufacturer for servicing of tv

Oct 24, 2007 | Sony BRAVIA KDL52XBR2 Television


Your rights under customer warrenty

if the unit is less then 3 yrs old then it comes under expected to last warranty this law says that items above $100 u.s must last more than 3 yrs if they dont the company must give you a replacement if not fixabe or a money back refund this is law demand your right just say 3 year expected life warranty and see the look on there face it always makes me laugh at people who buy extended warranty's in this case the dept of consumer service has got your back <br /><br /><br />best of luck <br />

on Dec 31, 2010 | Televison & Video

1 Answer

TV keep go on and off by itself while we watching

This could be a loose power cable. Worse, it could be an issue with the internal power supply to the TV which is not user serviceable--meaning you cant fix it yourself without voiding the warranty or potentially damaging other parts of the TV.

How old is it? If it is still under factory or extended warranty, present it to your dealer or the manufacturer for servicing or replacement.

The cost of repairing TVs like the ones today can easily surpass $500 for your type of problem. If it isnt under warranty anymore, perhaps it is best to purchase a new one.

May 29, 2014 | Televison & Video

1 Answer

TV hit by lightning. Will Best Buy replace without questions?

Ask and see but I would not mention the lightening---if its 3 months old the LG warranty should cover the repair or replacement.

They will not know at all it was lightening unless you tell them.

"This thing just stopped working" they will either get it fixed or get you a replacement set.

Apr 01, 2012 | LG Televison & Video

1 Answer

I have had my tv for about 2-years. I am now getting ghosting,and lines when i first turn it on. Then it is fine when it warms up. Now it stays bad longer and longer. I have read on line quite a few...

If you purchased an extended warranty with it then call up the store you bought it from and see if they will service it. If you didn't buy the extended warranty then you might be out of luck. The ghosting and lines was a problem that we saw at best buy. It always required a service or a new screen. You might also check the samsung website and see if they have a new firmware update for your T.V. If you could post your model number I can look up to see if there is a new firmware update for your T.V.

May 03, 2011 | Samsung Televison & Video

1 Answer


The Service Plan from Walmart is an "extended plan" on top of the manufacture warranty. Your Tv is still under warranty from the manufacture.
Here's a link to get the info you need to get started on a warranty claim:

Jun 27, 2009 | Vizio P2 42 in. HD-Ready Plasma Television

2 Answers

8 1/2 month old TV went out.

Take it back to where you bought it if it's still under warranty, they are obliged to fix it!

Jun 17, 2009 | Sanyo DP42848 LCD TV

1 Answer

Service under warranty

Hey 4square,

Whenever you purchase a product such as a large-screen TV or major appliance from your local Best Buy™ store, you may always contact us directly at 888-BEST-BUY (888-237-8289) for service and repairs. In the event that we do not have a repair technician in your area, we'd be glad to locate a factory-authorized facility on your behalf that is able to assist you.

Best Buy™ technicians are able to provide support for most of the products we sell under their original manufacturer's warranty, in addition to products no longer covered by a warranty for a fee. Remember that while your factory warranty is still in effect, you may always contact the manufacturer directly for service and support as well.

In some cases, products may need to be shipped to a service center in order to complete repairs, especially if they cannot be completed within your home. Please keep in mind however, that this is largely dependent on the type of item being repaired and does not apply to every product or all areas of the country.

Hope this helps you out.

Go Ahead. Use Us.

Jun 14, 2008 | Televison & Video

1 Answer

Extended warranty

Hi deputy bill,

To find out if you purchased an extended warranty, contact Westinghouse at (866) 287-5555. They may also be able to provide support for the problem you are reporting.

Keep in mind that retailers also offer extended warranties or service plans. If Westinghouse advises you that you did not purchase an extended warranty, check with the retailer from whom you made the purchase to see if you may have purchased a plan from the retailer.

Thank you,
Go Ahead. Use Us.

Jun 12, 2008 | Televison & Video

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

69570 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6355 Answers


Level 3 Expert

63242 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides