Question about Computers & Internet
I am sorry to hear that you couldn't get on to airg.com chat, but you've made a small mistake, when you were told to contact your provider, it means, to contact the service provider of your mobile/phone (Network Operator).
Well, it not you alone who contact FixYa and consider FixYa as their Service Provider or Product Manufacturer or Online Store. This happens very frequently and this becomes a routine.
The fact is that FixYa is only an online technical support, product assistance, etc.. etc.. etc.. where one asks his/her questions about his gadget/computer/appliance/electronics/cars etc..etc.. and get the solution on how to fix it/them. FixYa isn't a Service Provider like a network operator who controls your phone line or your sim card.
I hope you can follow what you mean. So in your case, you have to contact the Service Provider of your Sim Card (not the mobile handset) or your phone line operator (network operator).
If you need further help, let me know.
Thanks for using FixYa.
Posted on Aug 29, 2010
No, you're not. This is a site that is about helping others - it doesn't provide internet access.
Back to your problem. Apparently it's blocked so you must find out if the block is inside your pc or at the ISP (as they say) - for that all you have to do is to boot from a Linux Live-CD like
and open Firefox browser. With it go to your chat and se if it opens. If it does then the problem is in your pc and the easiest fix is to install Firefox on it and use it to chat.
If it doesn't work then take out your contract for the internet, find out the number for the support and phone them - they will take it from there.
Posted on Aug 29, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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