Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune 120 will not power on. When plugged into the computer via usb, the computer doesn't acknowledge it. Three forms of charging and it just has a black screen

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  • 163 Answers

Your device's battery is damaged due to Overcharging or due to permanent loss of charge its better to change the battery of the device....

Posted on Aug 29, 2010

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I think I accidentally wore out the batttery. The reset process doesn't work and my computer does not acknowledge that I plugged it in with the usb cord.


Replacement batteries aren't that much http://www.amazon.com/Replacement-Battery-Microsoft-Zune-120GB/dp/B004L38W5C
and you can find a walk-through on how to dissemble your zune
THIS WILL VOID YOUR WARRANTY and MAY PERMANENTLY RUIN YOUR ZUNE
but worth a try maybe

Mar 03, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune is completely dead when not plugged into my computer


the battery is not retaining any power. the only reason it works while it is plugged in is because there is power go directly to the battery

Jan 11, 2010 | Audio Players & Recorders

1 Answer

I have a 30g Zune which has not been holding a charge for a couple of weeks. This morning the Zune powers up and then shuts off (even while plugged in). I tried the 'hold down the back button and up at the...


Hi,

I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)

To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
  1. Let your Zune device charge for 30 minutes, then disconnect and reconnect the cable to turn on the player. It can take up to 3 hours to fully charge.
  2. Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub.
  3. Use another supported high power source, such as an Xbox 360 console, a Zune AC Adapter, a Zune Car Charger, or a Zune FM Transmitter/Charger.

    Note These devices are sold separately.
  4. If you are connecting your Zune device to a mobile computer, make sure that the mobile computer is plugged in and is not running on battery power. Many mobile computers are configured to conserve power when they are running on battery power to extend battery life. This behavior may affect Zune device charging.
  5. If the Zune device is charging slowly, be aware that, for optimal charging, the Zune device requires at least 500 milliamps (mA) of power. Frequently, USB ports that are located on the front of a computer and on some USB hubs are low-power, 100-mA ports. Typically, the high-power, 500-mA USB ports are on the back of the computer. Additionally, when you suspend the computer or put the computer to sleep, high-power USB ports may be switched to low-power, 100 mA mode.
  6. If the device boots to the home screen but is still not charging correctly, continue with the "Home screen is displayed" steps in the following section.

    If the device continues to display the full-screen charging icon, continue with "Full-screen charging icon is displayed."
  7. If the battery in the device still does not charge correctly, visit the following Web site to sign in and register your device: http://service.zune.net (http://service.zune.net)

    At this Web site, you can submit a request for service if your device qualifies for service.

Dec 24, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune 120 is charging do i nees to download


I'm assuming the Zune is new(at least to you).

You can download the software at www.zune.net Most likely it will update your Zune the first time you run it. Just follow the directions, it's pretty simple. Any music or video content on your computer will by default upload to the Zune as well. You can rip CDs and load them on the Zune by just popping them in your drive and letting it go by default.

Jul 18, 2009 | Microsoft Zune120 Digital Media Player

2 Answers

Nothing wont come up on my computer


Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune does nothing.


Try to unplug battery inside for a 15 seconds, then reconnect. Should see zune screen reappear.

Mar 19, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune will not play when charging


if your software is running on the computer it is. if the zune prograam is on turn it off and it will still charge and you can listen to it

Mar 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

PMC 120 problems


Is the adapter the correct one, maybe wrong voltage (5.0) or wrong phasing (ring is -, tip is +)

Jun 29, 2007 | iRiver PMC-120 Digital Media Player

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